At a Glance
- Tasks: Provide expert IT support in the thrilling world of motorsport.
- Company: Join a leading F1 team at the forefront of technology.
- Benefits: Competitive salary, exposure to cutting-edge tech, and career development.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be part of high-stakes events and make a real impact.
- Qualifications: 3rd Line IT support experience and strong troubleshooting skills required.
The predicted salary is between 45000 - 45000 £ per year.
IT Trackside Support Engineer Up to £42,000 DOE | Fixed-Term Contract Brixworth - F1
Are you an experienced 3rd Line IT Support Engineer looking for a role that combines cutting-edge technology with the fast-paced world of motorsport? We are looking for a technically strong and customer-focused IT professional to join a specialist Trackside IT team, providing mission-critical support to race operations and testing environments. This is a unique opportunity to work with advanced technologies, support high-profile stakeholders, and play a key role in ensuring IT services perform flawlessly in demanding, time-sensitive environments.
The Role
As a Trackside Support Engineer, you'll provide expert operational support across a diverse technology estate while acting as a senior technical escalation point for complex incidents and projects. Working within a small, highly skilled team, you'll deliver exceptional support both on-site and remotely, ensuring business-critical systems remain available throughout testing and race events. You'll also contribute to continual service improvement, technical projects and mentoring colleagues where required. This role includes participation in an out-of-hours support rota, including 24/7 remote support during Formula 1 and Formula E race seasons.
Key Responsibilities
- Provide expert 3rd Line technical support across Trackside and Test Operations environments.
- Own incidents, requests and escalations through to successful resolution.
- Deliver technical solutions throughout the ITIL service life cycle.
- Act as a technical SME, supporting colleagues and key business stakeholders.
- Identify opportunities to improve IT services, processes, reliability, security and performance.
- Ensure all work adheres to IT governance, security standards and best practice.
- Build strong relationships with internal teams and third-party suppliers.
- Support operational and project-based activities while meeting demanding SLAs and deadlines.
- Champion service improvements and continual innovation.
Technical Skills & Experience
We are looking for an experienced IT Support Engineer with strong 3rd Line troubleshooting skills and experience across the following technologies:
- Windows 10 & Windows 11
- Mobile Operating Systems (iOS & Android)
- Microsoft Azure Stack
- Microsoft 365
- Multi-vendor hardware build, deployment and break/fix
- Active Directory
- Group Policy Management
- Change Management
- Jira ITSM (or equivalent ITSM platform)
- Networking including TCP/IP, DNS, DHCP, WAN, LAN and VLAN
- Cloud and physical storage technologies
- Performance monitoring, availability monitoring and restoration
- 2-3+ years experience in a senior IT Support/3rd Line Support role or equivalent
Qualifications
Essential
- ITIL Foundation (v3 or v4)
- CCNA certification or equivalent networking knowledge
- Degree or equivalent commercial experience
Desirable
- Microsoft Certifications
- CCNA Certification
- Previous Formula 1 Trackside experience (or similar high-performance environment)
- A genuine passion for Formula 1 and Formula E
About You
You will be:
- Adaptable and able to thrive under pressure
- Resilient and capable of making quick decisions in fast-paced environments
- Customer-focused with excellent communication skills
- Detail-oriented with a commitment to quality
- Approachable and collaborative
- Skilled at analysing technical issues and identifying effective solutions
- Passionate about technology and motorsport
What's on Offer?
- Salary up to £42,000 DOE
- Opportunity to support world-class motorsport operations
- Exposure to cutting-edge technologies
- A varied role combining operational support and technical projects
- Work within a highly skilled, collaborative IT team
- Excellent opportunity to develop specialist Trackside IT expertise
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support - 3rd Line - Trackside in Brixworth
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We think you need these skills to ace IT Support - 3rd Line - Trackside in Brixworth
Some tips for your application 🫡
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Tailor Your Cover Letter:For a temporary role at Global Technology Solutions Ltd., it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Global Technology Solutions Ltd. can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
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How to prepare for a job interview at Global Technology Solutions Ltd.
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In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Global Technology Solutions Ltd.. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
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Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Global Technology Solutions Ltd..
