At a Glance
- Tasks: Drive new client acquisition and manage existing accounts in IT Service Management.
- Company: Join a global leader in ITSM solutions with a dynamic work culture.
- Benefits: Competitive salary, uncapped commission, and opportunities for career growth.
- Other info: Hybrid role with a focus on both new business and account management.
- Why this job: Make a real impact while maximising your earnings in a thriving industry.
- Qualifications: 3+ years in B2B sales with strong negotiation and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Reading
Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission)
We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence.
This hybrid role combines new business development with account management. You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations.
Key Responsibilities- New Business Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement. Identify and engage key decision-makers across IT, Operations, and Service Management. Build, manage, and maintain a qualified sales pipeline. Own the full sales cycle from initial engagement through to close and handover.
- Account Management: Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities. Act as a trusted advisor, supporting clients on their ITSM improvement journey. Conduct regular account reviews to ensure long-term success and satisfaction. Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities.
- Additional Responsibilities: Forecast against sales targets and provide regular progress updates. Maintain accurate and up-to-date CRM records. Leverage market and competitor insights to strengthen value proposition. Build strong relationships with senior stakeholders, including C-level executives.
- Proven success in ITSM solution sales.
- Minimum of 3 years B2B sales experience.
- Strong track record in both new business acquisition and account development.
- Excellent negotiation, communication, and commercial skills.
- Confidence engaging with senior stakeholders and decision-makers.
- Self-motivated, results-driven, and highly accountable.
- Knowledge of ITSM frameworks such as ITIL or SIAM.
- Degree educated (business/management preferred) or equivalent experience.
This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation. Apply now to take the next step in your career.
ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti in Brighton employer: Global Technology Solutions Ltd.
Join a dynamic and innovative global organisation in Reading, where we prioritise employee growth and development within a collaborative work culture. As an ITSM Sales Executive, you will benefit from an uncapped commission structure, extensive training opportunities, and the chance to work alongside industry leaders, all while contributing to meaningful IT solutions that drive client success.
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti in Brighton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the ITSM space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, share your success stories in ITSM sales. Talk about how you've driven new business and built strong client relationships. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 3
Prepare for those interviews! Research the company and its ITSM solutions inside out. Be ready to discuss how you can contribute to their growth and what unique insights you bring to the table. Confidence is key, so practice your pitch until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ITSM Sales Executive role. Highlight your experience in IT Service Management solution sales and any relevant achievements that showcase your ability to drive new business and manage accounts.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully engaged with senior stakeholders and driven growth in previous positions. Make it personal and engaging!
Showcase Your Skills:Don’t forget to highlight your negotiation, communication, and commercial skills in your application. We want to see how you’ve used these skills to achieve results in your past roles, especially in B2B sales.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Global Technology Solutions Ltd.
✨Know Your ITSM Stuff
Make sure you brush up on your knowledge of IT Service Management frameworks like ITIL or SIAM. Be ready to discuss how these frameworks can benefit potential clients and how you've applied them in past roles.
✨Show Off Your Sales Skills
Prepare specific examples of your previous successes in B2B sales, especially in new business acquisition and account management. Use metrics to highlight your achievements, like percentage growth in sales or number of new clients acquired.
✨Engage with Decision-Makers
Practice how you'll approach senior stakeholders during the interview. Think about questions you might ask them to demonstrate your understanding of their challenges and how your solutions can help. This shows you're not just a salesperson but a trusted advisor.
✨Be Ready for Role-Play
Expect some role-play scenarios where you might need to pitch a solution or handle objections. Practise these scenarios beforehand so you can showcase your negotiation and communication skills effectively.
