Desktop Support / Tech support– Airside (Gatwick)

Desktop Support / Tech support– Airside (Gatwick)

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Global Technology Solutions Ltd Careers

At a Glance

  • Tasks: Provide front-line IT support and troubleshoot hardware/software issues at Gatwick Airport.
  • Company: Join a dynamic tech support team in a fast-paced airport environment.
  • Benefits: Earn £170 per day with opportunities for weekend shifts and time off during the week.
  • Other info: Immediate start available; airside driving certification costs covered.
  • Why this job: Kickstart your tech career while working in a high-visibility, exciting location.
  • Qualifications: Experience in Level 1 IT support and excellent customer service skills required.

The predicted salary is between 31500 - 38500 £ per year.

Location: Gatwick Airport

Rate: £170 per day

Contract Length: 4 weeks

Start Date: ASAP

Working Hours: Monday to Friday: 7am – 7pm – Shift Rotation based on a 7.5 hr working day

Overview: We’re urgently looking for Level 1 Tech Bar Engineers to join a busy on-site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment.

Key Responsibilities:

  • Provide front-line IT support at the on-site Tech Bar
  • Troubleshoot and resolve hardware and software issues
  • Support end users face-to-face in a professional and efficient manner
  • Escalate issues when necessary in line with support procedures
  • Maintain a tidy and well-managed tech bar space
  • Participate in weekend rota cover with agreed time off in the week

Requirements:

  • Proven experience in a 1st line / Level 1 IT support role
  • Excellent communication and customer service skills
  • Ability to work both independently and as part of a team
  • Full, clean UK driving licence (essential for airside driving certification)
  • Clear and uninterrupted 5-year work history in the UK (essential for airside pass)
  • Willingness to undergo airside badging and airside driving certification (costs covered)

Additional Information:

  • Airside driving certification and badging are mandatory for this role
  • Candidates must be available for immediate start

Desktop Support / Tech support– Airside (Gatwick) employer: Global Technology Solutions Ltd Careers

As a New Business Account Executive at our Watford location, you'll join a dynamic team that values innovation and collaboration. We offer a competitive salary with the potential for double OTE in your first year, alongside a hybrid work model that promotes work-life balance. Our culture fosters professional growth through continuous learning opportunities and a supportive environment, making us an excellent employer for those looking to make a meaningful impact in the SaaS industry.

Global Technology Solutions Ltd Careers

Contact Details:

Global Technology Solutions Ltd Careers Recruitment Team

We think you need these skills to ace Desktop Support / Tech support– Airside (Gatwick)

First-Line Technical Support
Customer Service Skills
Troubleshooting
Hardware Support
Software Support
Communication Skills
Teamwork