At a Glance
- Tasks: Drive new client acquisition and manage existing accounts in IT Service Management.
- Company: Join a global leader in ITSM solutions with a dynamic work culture.
- Benefits: Uncapped commission, hybrid work model, and opportunities for professional growth.
- Other info: Engage with senior stakeholders and enjoy a supportive team environment.
- Why this job: Make a real impact in a growing organisation while maximising your earnings.
- Qualifications: 3+ years in B2B sales, strong negotiation skills, and ITSM knowledge.
The predicted salary is between 40500 - 49500 £ per year.
Location: Reading
We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth and expanding market presence. This hybrid role combines new business development with account management.
You will be responsible for generating new opportunities, building a strong pipeline, and growing existing client relationships by understanding their challenges and positioning solutions as a critical extension of their IT operations.
Key Responsibilities
- New Business Development
- Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement
- Identify and engage key decision-makers across IT, Operations, and Service Management
- Build, manage, and maintain a qualified sales pipeline
- Own the full sales cycle from initial engagement through to close and handover
- Account Management
- Develop and expand existing customer relationships, identifying upsell and cross-sell opportunities
- Act as a trusted advisor, supporting clients on their ITSM improvement journey
- Conduct regular account reviews to ensure long-term success and satisfaction
- Collaborate with internal delivery teams to ensure successful project execution and uncover further growth opportunities
- Additional Responsibilities
- Forecast against sales targets and provide regular progress updates
- Maintain accurate and up-to-date CRM records
- Leverage market and competitor insights to strengthen value proposition
- Build strong relationships with senior stakeholders, including C-level executives
Skills & Experience Required
- Proven success in ITSM solution sales
- Minimum of 3 years’ B2B sales experience
- Strong track record in both new business acquisition and account development
- Excellent negotiation, communication, and commercial skills
- Confidence engaging with senior stakeholders and decision-makers
- Self-motivated, results-driven, and highly accountable
- Knowledge of ITSM frameworks such as ITIL or SIAM
- Degree educated (business/management preferred) or equivalent experience
This is a fantastic opportunity for a driven sales professional looking to maximise earnings through an uncapped commission structure while making a real impact in a growing organisation.
ITSM Sales Executive - ServiceNow / Halo / Freshworks / Avanti - Berkshire in Reading employer: Global Technology Solutions Ltd.
Join a dynamic global organisation in Reading that champions innovation in IT Service Management. As an ITSM Sales Executive, you'll thrive in a supportive work culture that prioritises employee growth and offers uncapped commission potential, allowing you to make a significant impact while developing your career. With a focus on collaboration and client success, this role provides the unique advantage of working closely with senior stakeholders, ensuring your contributions are recognised and valued.
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
