At a Glance
- Tasks: Provide top-notch IT support for PCs, laptops, and software.
- Company: Join a dynamic team at our Mossmorran site.
- Benefits: Earn £150 per day on a fixed-term contract.
- Other info: Opportunity to work independently in a fast-paced environment.
- Why this job: Enhance your IT skills while making a real impact.
- Qualifications: Experience in IT support and excellent customer service skills.
The predicted salary is between 40000 - 72000 £ per year.
Requirements
- Good general understanding of IT principles such as Networks, Hardware, and Domains
- Working knowledge of leading software packages such as MS Office and Lotus Notes
- Good working knowledge of Windows 10/11 and related software and applications
- Good experience in End User device hardware and software troubleshooting
- Knowledge of mobile devices, particularly Blackberry and i Phones
- Experience with building, configuring, replacing, and troubleshooting EUC hardware components
- Good experience in Data Backup Techniques
- Familiarity with virtual, MDM, and VPN environments
- Familiarity with Microsoft SCCM would be advantageous
- Knowledge of ITIL and experience of working within an ITIL environment
- Knowledge and experience of working in Service NOW
- Exceptional customer-facing skills
- Able to communicate clearly and effectively with end users
- Accurate record keeping
- Good timekeeper
- Productive and efficient
Responsibilities
- Provide comprehensive deskside support for PCs, laptops, peripherals, and software
- Support printers as required
- Stage and prepare equipment for end users
- Maintain high-quality end-user computing (EUC) services during the contract period
- Technologies
- Hardware
- Support
- ITIL
- Mobile
- VPN
- Windows
- More
We are seeking a skilled Level 2 Technician to join our team at our Mossmorran site.
This is a fixed-term contract starting on March 2, 2026, and ending on May 29, 2026, where you will support the site primarily for two to three months.
We offer a competitive pay rate of £150 per day.
Our ideal candidate will have a logical and analytical approach, will be able to work independently, and will maintain a strong commitment to quality in service delivery.
- last updated 33 week of 2026
- #J-18808-Ljbffr
IT Support Technician in Cowdenbeath employer: Global Technology Solutions Ltd.
Join our dynamic team at the Mossmorran site, where we prioritise a collaborative work culture and offer exceptional support for your professional growth. As an IT Support Technician, you'll benefit from competitive pay, a commitment to quality service delivery, and the opportunity to enhance your skills in a fast-paced environment. We value innovation and teamwork, making this an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
Global Technology Solutions Ltd. Recruitment Team
