Business Development Coach

Business Development Coach

Warrington Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coach and develop professionals in the care sector to enhance their skills and performance.
  • Company: A purpose-driven business focused on upskilling care professionals for vulnerable individuals.
  • Benefits: Enjoy 33 days of holiday and a supportive, collaborative work environment.
  • Why this job: Make a real difference in people's lives while working in a mission-led team.
  • Qualifications: 5+ years in sales/business development with strong coaching and quality assurance experience.
  • Other info: Central city location with opportunities for continuous improvement and personal growth.

The predicted salary is between 36000 - 60000 £ per year.

About Us: We are a passionate, purpose-driven business specialising in upskilling and developing professionals who work directly with vulnerable children and adults in the looked-after and care sectors. Our mission is to empower care professionals with the skills, confidence, and knowledge needed to provide the highest quality of care—ultimately transforming the lives of those they support.

The Role: We’re looking for coaches, not just managers—people who drive values, behaviours, and business performance. You understand that excellence comes not from giving orders but from guiding, supporting, and developing others on their journey. We’re seeking experienced, customer-centric sales coaches who aren’t afraid to roll up their sleeves and help us deliver the best possible experience as we grow. Coaching and development will form a significant part of your day. You’ll ensure that feedback is SMART, understood, and actioned. We believe that immediate, constructive feedback helps us continuously improve our service. You’ll also be responsible for delivering performance reports for your team and ensuring visibility across key metrics to guide daily activities. You will be accountable for team outcomes and success. Though the responsibilities may be familiar, our organisation and services will be new to you—so learning quickly and building credibility through active engagement with both your team and our customers is essential.

As Our Business Development Coach, You Will:

  • Listen to calls to evaluate tone, pace, listening skills, objection handling, and outcomes.
  • Deliver one-on-one and team workshops to address identified development areas.
  • Gather, analyse, and present data.
  • Foster team culture and engage in mission-centric activities.
  • Implement improvement plans based on compliance, quality, and assurance outcomes.
  • Collaborate with the wider operations team and contribute to the General Manager’s growth and execution strategies.
  • Work cross-functionally across the business to enhance the customer journey.

What We’re Looking For:

  • High standards and strong attention to detail.
  • Ability to provide thorough, constructive feedback to team members.
  • Proven experience in coaching and quality assurance.
  • Skilled in identifying issues in tone, accuracy, compliance, and problem-solving during customer interactions.
  • Ability to close gaps and maximise cross-sell and up-sell opportunities with existing clients.
  • Aptitude for learning complex product portfolios across multiple brands.
  • Analytical mindset; able to spot patterns, flag issues, and drive continuous improvement.
  • Strong IT skills (Google Workspace, CRM systems; experience with Monday.com is a bonus).

Key Responsibilities:

  • Perform QA on inbound and outbound customer contacts.
  • Deliver feedback from QA sessions within SLA timelines.
  • Define and demonstrate what "good" and "great" performance looks like.
  • Celebrate achievements and address underperformance.
  • Drive a culture of continuous improvement.
  • Turn data into meaningful, actionable insights.
  • Provide daily, weekly, and monthly performance reporting.
  • Develop a deep understanding of our business, products, and your team’s performance.

About You – Qualifications and Qualities:

  • 5+ years of sales/business development experience, including team leadership.
  • Strong understanding of coaching and quality assurance frameworks.
  • Proven track record of improving team performance.
  • Knowledge of continuous improvement methodologies.
  • Proficiency in a variety of sales techniques.

What We Offer:

  • Meaningful Work: Directly contribute to improving care standards for vulnerable individuals.
  • Supportive Environment: Join a collaborative, mission-led team that values compassion, respect, and excellence.
  • Central Location: Comfortable and accessible city-centre workspace.
  • Generous Leave: 33 days of holiday.

Business Development Coach employer: Global Technology Group

At our organisation, we pride ourselves on being an exceptional employer dedicated to empowering professionals in the care sector. Our supportive environment fosters collaboration and compassion, ensuring that every team member feels valued and motivated to make a meaningful impact. With generous leave, a central city-centre location, and ample opportunities for personal and professional growth, we are committed to nurturing talent and driving excellence in care.
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Contact Detail:

Global Technology Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Development Coach

✨Tip Number 1

Familiarise yourself with the care sector and the specific challenges faced by professionals working with vulnerable individuals. Understanding their needs will help you connect better during interviews and demonstrate your commitment to the mission.

✨Tip Number 2

Prepare to discuss your coaching philosophy and how it aligns with our values. Be ready to share examples of how you've successfully developed teams in the past, focusing on your approach to providing constructive feedback and fostering a culture of continuous improvement.

✨Tip Number 3

Showcase your analytical skills by preparing to discuss how you've used data to drive performance improvements in previous roles. Highlight specific metrics you've tracked and how your insights led to actionable changes that benefited your team.

✨Tip Number 4

Engage with our company culture before your interview. Follow us on social media, read up on our latest initiatives, and understand our mission. This will not only help you feel more connected but also allow you to ask informed questions that show your genuine interest in joining our team.

We think you need these skills to ace Business Development Coach

Coaching Skills
Quality Assurance
Customer-Centric Approach
Performance Reporting
Data Analysis
Constructive Feedback
Sales Techniques
Continuous Improvement Methodologies
Attention to Detail
Problem-Solving Skills
Team Leadership
Communication Skills
Analytical Mindset
IT Proficiency (Google Workspace, CRM Systems)
Cross-Functional Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Business Development Coach. Tailor your application to highlight how your experience aligns with their mission of empowering care professionals.

Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of sales/business development experience, particularly in coaching and quality assurance. Provide specific examples of how you've improved team performance and delivered constructive feedback.

Showcase Analytical Skills: Demonstrate your analytical mindset by including examples of how you've used data to drive continuous improvement. Mention any experience with performance reporting and how it has contributed to team success.

Personalise Your Application: Make your application stand out by personalising it. Address the company's mission and values in your cover letter, and explain why you're passionate about working with vulnerable individuals and improving care standards.

How to prepare for a job interview at Global Technology Group

✨Understand the Mission

Before your interview, take some time to really understand the mission of the organisation. They focus on upskilling professionals who work with vulnerable individuals, so be prepared to discuss how your values align with theirs and how you can contribute to their goals.

✨Showcase Your Coaching Experience

Since they are looking for a Business Development Coach, highlight your previous coaching experiences. Be ready to share specific examples of how you've guided teams, provided constructive feedback, and improved performance in past roles.

✨Prepare for Data-Driven Discussions

This role involves gathering and analysing data to drive improvements. Brush up on your analytical skills and be prepared to discuss how you've used data in the past to inform decisions or enhance team performance.

✨Demonstrate Your Problem-Solving Skills

The job requires identifying issues during customer interactions and implementing improvement plans. Think of examples where you've successfully identified problems and how you approached solving them, especially in a coaching context.

Business Development Coach
Global Technology Group
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