About the Role
The role leads and oversees the end-to-end flow of inventory through a busy e-commerce warehouse, from Goods In to Goods Out, ensuring the highest standards of stock accuracy, availability and control across both physical inventory and warehouse management systems. As the subject matter expert for inventory management, the postholder leads Goods In and Stock Control activities, ensuring stock is received, processed, controlled and accounted for accurately at every stage of the warehouse journey. The position supports business growth by delivering exceptional stock accuracy, availability and operational performance, and suits a hands‑on manager who thrives on driving operational excellence and improving processes.
Key Responsibilities
- Lead and oversee the accurate receipt, validation and processing of all inbound stock, ensuring inventory is recorded correctly within the warehouse management system (WMS).
- Maintain ownership of stock accuracy and integrity throughout its lifecycle within the warehouse, ensuring alignment between physical stock and system records.
- Investigate, resolve and report inventory discrepancies, including shortages, damages, incorrect deliveries and quality control issues.
- Ensure all products are correctly labelled, stored and allocated to appropriate warehouse locations in line with operational standards.
- Monitor inventory performance and analyse goods-in and stock control KPIs, identifying trends, risks and opportunities and providing insight and recommendations to support operational decision-making.
- Support and lead regular stock counts, cycle counts and inventory audits, ensuring discrepancies are investigated and corrective actions implemented.
- Develop, implement and continuously improve goods-in, stock control and inventory management processes to enhance operational efficiency and inventory governance.
- Drive a culture of accountability across warehouse teams, ensuring stock handling processes are consistently followed and performance expectations are met.
- Build effective working relationships with suppliers, logistics partners and internal stakeholders to ensure efficient inbound stock flow.
- Provide day-to-day leadership and direction to colleagues working on Goods In and Stock Control tasks, acting as the subject matter expert for inventory management.
- Ensure all goods-in and inventory management activities comply with company policies, operational procedures and relevant regulatory requirements, and promote high standards of health, safety and housekeeping across the warehouse environment.
Required Experience & Qualifications
- Previous experience in goods-in, inventory management, stock control or warehouse operations.
- Strong understanding of inventory management principles, stock governance and warehouse management systems (WMS).
- Strong attention to detail and excellent numerical accuracy.
- Highly analytical, with the ability to investigate root causes of stock discrepancies and implement sustainable corrective actions.
- Excellent organisational and planning skills, with the ability to manage competing priorities and meet operational deadlines.
- Proactive and solutions-focused approach, taking ownership of issues and driving them through to resolution.
- Comfortable challenging existing practices and holding colleagues accountable to established processes, controls and operational standards.
- An understanding of health and safety, audit and compliance requirements within a warehouse environment.
- Strong communication skills and enjoyment of working as part of a team.
- Proficient in Microsoft Excel and other IT systems.
- Forklift licence, or willingness to work towards securing a licence.
Preferred Skills
- Experience within a fast-paced e-commerce, retail or distribution environment.
Workplace
- 37.5 hours per week, worked on a rota basis, Monday to Saturday.
Benefits & Perks
- 31 days holiday including bank holidays, rising with service.
- Contributory employer pension scheme.
- Colleague health cash plan.
- Life assurance cover of 4 x annual salary.
- Employee assistance programme offering 24/7 confidential access to expert services including virtual GP, counselling, wellbeing support, and independent legal and financial advice.
- Access to high street cashback and discounts.
- Discounts on SUDU and other Levy Merchandising products and services.
- Enhanced family leave and pay.
- Welcoming company culture and opportunities to develop as the business grows.
- Twice-yearly colleague events, payday socials and other activities in between.
The Application Process
Candidates invited to take part in the recruitment process are asked whether they need any reasonable adjustments to enable them to participate.
#J-18808-Ljbffr
Contact Details:
Global Sports Jobs Limited Recruitment Team
