Swim Coordinator

About the Role

The Swim Coordinator role sits within Virgin Active's Family Activities team, with two positions available. The role involves leading the delivery of a safe, engaging and commercially successful swim programme for swimmers of all ages and abilities. The post-holder will inspire and develop a high-performing swim team, drive operational and financial performance, and ensure the highest standards of teaching, safeguarding and member experience across all swim activities.

Key Responsibilities

• Develop, manage and implement a comprehensive in-club swim programme, including ASA guidelines, innovations and holiday activities.
• Ensure swim instructors comply with Health & Safety and department policies to provide a safe environment at all times, acting in accordance with the Safeguarding Children & Vulnerable Adults policy and statutory requirements from regulatory bodies.
• Ensure an excellent level of teaching is delivered to members, with exciting and engaging activities and lessons, by leading the swim team to achieve a high standard and create an exceptional member experience.
• Develop creative and innovative classes following the ASA National Swim Plan for Teaching Swimming.
• Manage the swim team, including recruitment, training and development, as well as rotas and payroll.
• Drive the department to meet all set targets and budgets, exceeding commercial success by developing and training existing staff to Brand Standards.
• Be accountable for successfully delivering financial and departmental KPIs, department Health Checks and audits.

Required Experience & Qualifications

• ASA Level 2/STA Full Swim Instructor Qualification.
• Excellent communication and interpersonal skills, with the ability to respond appropriately and professionally to everyone you interact with.
• Previous experience of working in a commercial environment, with the ability to remain calm under pressure and work politely and efficiently in all situations.
• Proficiency in using a computer with the confidence to learn new systems and databases quickly.
• Either a Lifeguard Qualification or a confident swimming ability and willingness to take the course within the first month of starting.
• Enhanced DBS clearance before start date.

Workplace

• 20 hours per week

Benefits & Perks

• 30 days (including bank holidays) annual leave, plus a Celebration Day and we want you to take them.
• Access to The Peoples Pension, with our contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
• Discounts across Virgin Active everything from guest passes to 50% off PT sessions.
• Join Virgin Family where you can communicate with colleagues across Virgin Group, and many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance, supporting with loans and savings plans, as well as help to become a personal finance expert.
• Health Heroes employer assistance programme with 6 free counselling sessions.
• Partnership with Dexters offering complimentary corporate letting services meaning no tenant charges.
• Access to ePoints, offering online discounts to retailers.

About the Company

Team members can be part of a brand redefining the future of wellness, in a premium environment with industry-leading facilities, development and progression opportunities, access to a vibrant, engaged member community, and the platform to build their career, reputation and impact.

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