Senior Manager, Hospitality & Events

About the Role

The role leads hospitality and event delivery for major sports and entertainment sponsorships, with a primary focus on global Formula 1 hospitality for select Fortune 500 clients. It involves supporting event strategy and all aspects of planning and successful execution, working on behalf of sponsors and alongside clients, external partners, and teammates. The position sits within a wider project team, reports into the Director, Hospitality & Events, and works closely with colleagues in the US, including on-track events. The role requires frequent travel on weekdays and weekends and flexibility with working hours to accommodate differing time zones.

Key Responsibilities

• Advise clients on event strategies and project plans, and manage all aspects of event planning, including logistics (room layouts, audio visual, F&B, decor, signage), guest experience (invitations, communication, gifting, transportation), venue research and contracting
• On-site vendors and contractors, run of show, programming, and event scheduling.
• Prepare and manage line-item budgets, event branding, collateral, and on-site materials.
• Enforce company and client policies during execution and create client-ready event itineraries, staffing plans, and event recaps.
• Serve as the primary liaison with the race team partner that the client sponsors.
• Manage day-to-day client relationships, lead client status calls and updates, and set the tone for client servicing excellence and standards.
• Develop and author communication deliverables, including event overviews, post-event recaps, case studies, and recommendations to client-ready status.
• Take ownership of client projects from start to completion, including budget development, management, and reconciliation, and communicate project status with account leads, internal teams, and clients.
• Support directors with the management of resource and workloads across the team on designated projects.
• Ensure timesheets for self and direct reports are completed on time and accurately, and act as key point of contact for finance-related activities on accounts.
• Support new business functions by participating in new client proposals and pitch processes, building opportunities from current clients, and putting together proposals and costings for small to mid-size projects with support from Directors.
• Support the agency marketing plan through social media and contribute to agency thought leadership and external social promotion.
• Lead key culture initiatives, demonstrate the importance of culture and values to the junior team, take interest in the wider industry to understand how sponsorships fit into it, and support junior members of the agency with developing their understanding of the industry and latest news.

Required Experience & Qualifications

• In-depth knowledge of the event industry and a good understanding of the wider events landscape.
• Formula 1 experience, along with an understanding of sport and working within sport/sponsorship.
• Demonstrable experience in project management and client servicing excellence.
• Experience in corporate hospitality management, with the ability to negotiate and manage suppliers including F&B, creative, signage, audio visual, and transportation.
• Strategic and logical thinking, with the ability to provide counsel to clients and suppliers in delivering best-in-class solutions.
• Experience managing and reconciling event budgets and finances, with fiscal responsibility and success overseeing large budgets and costs in detail.
• Strong project management skills, including proficiency with the MS Office suite.
• Excellent time management.
• A team mentality and the ability to contribute to high-performing teams.
• Comfort working as part of a wider project team and with US-based colleagues, including on-track events.
• Ability to travel frequently, including both weekdays and weekends.
• Flexibility with working hours to accommodate differing time zones.

Workplace

• Hybrid working arrangement.

Benefits & Perks

• Recognition of the importance of work-life balance and openness to discussing flexible working arrangements for all roles.

The Application Process

Reasonable adjustments are available during the recruitment process for candidates with a disability or medical condition, and requests will be handled with respect and confidentiality.

About the Company

It is part of Dentsu Sports International, a global sports network comprised of MKTG Sports & Entertainment and Dentsu Sports, a leading sports rights holder including federations, leagues, events, teams, and venues.

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