About the Role
THE·TEAM is seeking expressions of interest from Experiential Client Services talent across account management levels, from Account Executive to Account Director. The role supports live events, brand experiences and experiential programmes, acting as the link between clients and internal production, creative, strategy and operations teams. Opportunities may be permanent or freelance and are connected to the Orpington and Aldwych offices. The team is looking for people who can manage client relationships and deliver excellence on the ground.
Key Responsibilities
- Serve as the main client point of contact for active programmes.
- Lead timelines, budgets, scopes and staffing plans.
- Work closely with internal producers, creative, strategy and operations teams.
- Translate client goals into clear internal direction.
- Manage on-site execution and post-event wrap.
- Contribute to organic growth and upselling within accounts.
- Support programmes with logistics, documentation and hands-on coordination at Account Executive level.
- Act as day-to-day client lead and internal driver, managing timelines, scopes and production alignment at Account Manager or Senior Account Manager level.
- Lead accounts and client relationships at a strategic level, guiding teams, owning budgets, solving problems and shaping client vision into winning experiences at Account Director or Senior Account Director level.
Required Experience & Qualifications
- 1–10+ years of client-facing experience at an experiential or event agency.
- Experience managing client relationships in an experiential or event agency or live events setting.
- Strong understanding of experiential production workflows and timelines.
- Ability to manage multiple projects, clients and stakeholders at once.
- A detail-obsessed, proactive approach.
- Excellent verbal and written communication skills.
- On-site experience required.
- Solutions-oriented, highly organised and calm under pressure.
- Ability to speak both client and production, acting as the connective tissue between the two.
- Appreciation for details as much as the big picture.
- Passion for live events, brand experiences and delivering excellence on the ground.
- Account Executive level: 1–2 years' experience, eager to learn, quick on feet and a team player.
- Account Manager or Senior Account Manager level: 3–6 years' experience, able to think two steps ahead and pivot quickly with grace.
- Account Director or Senior Account Director level: 6+ years' experience, comfortable in a boardroom and on-site.
Preferred Skills
- Domestic and/or international on-site experience is a plus.
Workplace
- Orpington and Aldwych offices.
Salary
- Competitive compensation based on experience and level.
Benefits & Perks
- A supportive, fast-moving team with a passion for world-class work.
- The opportunity to work with some of the most exciting brands in the world.
About the Company
THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Working with iconic properties and brands, THE·TEAM elevates live events to make them unforgettable. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.
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Contact Details:
Global Sports Jobs Limited Recruitment Team
