About the Role
The role is part of Virgin Active's Family Activities Team and is offered on a zero-hour basis. It involves inspiring swimmers of all ages and abilities through engaging, high-quality lessons that build confidence, skills and a lifelong love of the water. The instructor will create a safe, supportive and enjoyable learning environment while delivering exceptional member experiences and contributing to the success of the swim programme.
Key Responsibilities
- Deliver engaging, high-quality swimming lessons that inspire swimmers of all ages and abilities and build confidence, skills and a lifelong love of the water.
- Promote and deliver all poolside activities and scheduled swimming lessons to the highest standard, creating an exceptional experience for members.
- Develop creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming.
- Provide a safe and enjoyable environment for members within the pool and surrounding areas.
- Deliver great customer service by providing personal attention and care to all members.
- Accurately complete records to track attendance and improvements in fitness, ensuring individual, team and department targets are consistently met.
- Work closely with Swim management to meet and exceed set targets and objectives and help achieve commercial success within the department and wider Club team.
Required Experience & Qualifications
- Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching.
- Flexible, friendly and approachable manner, with readiness for an exciting challenge.
- Ability to connect with members and get on well with people from all walks of life.
- Exceptional communication skills.
- Experience in a customer-facing environment, able to respond appropriately and professionally to everyone in all manners, including face to face, over the phone and via email correspondence.
Salary
- Β£19βΒ£19 GBP
Benefits & Perks
- 33 days annual leave including bank holidays, plus a Celebration Day.
- Access to The Peoples Pension, with employer contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
- Discounts across Virgin Active, including guest passes and 50% off personal training sessions.
- Membership of Virgin Family, including communication with colleagues across Virgin Group and discounts such as Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
- 20% off food and drink at KAUAI branches located in clubs.
- Access to Salary Finance for loans, savings plans and personal finance support.
- Health Heroes employee assistance programme with 6 free counselling sessions.
- Complimentary corporate letting services through Dexters, with no tenant charges.
- Access to ePoints for online discounts at retailers.
About the Company
Virgin Active offers the opportunity to be part of a brand redefining the future of wellness, a premium environment with industry-leading facilities, development and progression opportunities, access to a vibrant, engaged member community, and a platform to build career, reputation and impact.
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Contact Details:
Global Sports Jobs Limited Recruitment Team