About the Role
This role is the first point of contact for members, welcoming them and delivering a premium experience. It manages member queries and bookings both face to face and by telephone. The role also maintains the reception area to brand standards. The position sits within a team-focused health and wellness environment where team members act as ambassadors of the business.
Key Responsibilities
- Welcome members and provide a premium experience.
- Manage member queries and bookings both face to face and by telephone.
- Keep the reception area clean, tidy, and presented to brand standards.
- Act as an ambassador of the business and the heart of what we do.
Required Experience & Qualifications
- A passion for customer service.
- A team player with strong communication and collaboration skills.
- Ability to work in a fast-paced environment.
Benefits & Perks
- Free club membership for you and your family.
- 50% discount on food and drinks.
- Discounts on swimming, tennis lessons, and personal training.
- Opportunities for career advancement through internal training and development.
- Wagestream app: get paid on demand.
- Access to a benefits suite.
About the Company
We are Europe's leading premium health and wellness group. We aim to create a thriving and inclusive culture, and together we are more than a club.
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Contact Details:
Global Sports Jobs Limited Recruitment Team
