Member Experience & Operations Lead

Member Experience & Operations Lead

Full-Time On-site
Global Sports Jobs Limited

Virgin Active in London is seeking an Operations leader to drive exceptional member experiences and operational excellence across the club. You will lead the Member Journey Hosts and Duty Managers, embedding a hospitality-first culture while ensuring safety and efficiency.

The role requires strong leadership, data-driven decision making and proven coaching ability, with a flexible schedule including evenings and bank holidays. Join a premium wellness environment with career growth opportunities.

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Global Sports Jobs Limited

Contact Details:

Global Sports Jobs Limited Recruitment Team