Major Events Volunteer and Workforce Manager in Liverpool

About the Role

The role leads the development and delivery of Liverpool's major event volunteer programme, recruiting, training and supporting a skilled workforce that reflects the diversity, pride and welcoming spirit of the city. It ensures volunteers are embedded across event operations, creating positive experiences for participants, spectators, visitors and communities while developing a lasting legacy of volunteering for future events. The postholder works within Culture Liverpool, which delivers world-class cultural programmes, major international events and citywide celebrations. The role is fixed term for the purpose of delivering a programme of major events and will end 31 August 2028.

Key Responsibilities

• Leading the planning, coordination and delivery of volunteer and workforce programmes across Liverpool's portfolio of major sporting and cultural events.

• Developing inclusive and accessible volunteering opportunities that engage residents, attract diverse audiences and create meaningful pathways into volunteering, employment and skills development.

• Overseeing volunteer recruitment, selection, training, accreditation, deployment and welfare, ensuring volunteers are supported at every stage of their journey.

• Building and maintaining strong relationships with event organisers, delivery partners, community organisations, education providers and key stakeholders to maximise participation and impact.

• Developing workforce plans and operational processes that ensure volunteers are effectively integrated into event delivery and contribute to safe, welcoming and successful events.

• Measuring programme outcomes, gathering insight and evaluating impact to help create a sustainable volunteer legacy that continues to benefit Liverpool beyond the delivery of individual events.

Required Experience & Qualifications

• Experience as a volunteer and workforce event professional.

• Strong leadership, stakeholder management and programme delivery skills.

• Enthusiasm, leadership and a passion for developing people.

• Organisational skills to coordinate large-scale volunteer and workforce programmes across multiple major events.

• Passion for people and commitment to creating opportunities that make a lasting difference.

• Passion for volunteering, community engagement and creating meaningful experiences for people.

• Right to work in the UK before commencing employment, or meet the Home Office criteria for Visa sponsorship.

Salary

• £42,123 - £47,665

Benefits & Perks

• At least 27 days holiday, plus bank holidays, rising to at least 32 after 5 years’ service (pro rata if part time), with option to purchase further days.

• Agile working (role dependent) under a “Flexibility First” approach, where flexibility is the norm rather than the exception.

• Part of the Local Government Pension Scheme, with option to join the AVC Scheme.

• Progression opportunities and training through a wide range of high quality learning.

• Health and Wellbeing offer including an Employee Assistance Programme.

• Cycle to Work and Travel Pass Schemes.

• Drive Time – a salary sacrifice car lease scheme.

• Family friendly policies with enhanced leave.

• Discounted Gym Memberships.

• Employee Volunteering Scheme.

• Medicash.

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