Academy Matchday Co-ordinator in Leeds

Leeds Full-Time On-site

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About the Role

The role supports the successful delivery of Academy fixtures and events, ensuring matchdays operate smoothly, safely, and professionally. It provides a positive experience for players, parents, match officials, visiting teams, scouts, and spectators. Working closely with Academy Operations, Security, Safeguarding, and Matchday staff, the postholder acts as a key point of contact on Academy matchdays. The role helps maintain the high standards expected within a Category 1 Academy environment.

Key Responsibilities

Coordinate Academy matchday operations at Thorp Arch and other Academy venues, supporting the smooth running of fixtures before, during, and after matches.
Act as the primary point of contact for visiting teams, players, coaches, officials, and guests.
Work collaboratively with Security and Matchday teams to ensure efficient site operations.
Assist with parking, site access, restricted areas, and spectator management.
Welcome and support visiting teams, staff, and players, meet and greet match officials, and facilitate referee briefings and pre-match operational requirements.
Provide guidance and support to parents, spectators, scouts, and visitors, promoting a positive and professional image of Leeds United Academy.
Monitor and record scout attendance, assist with team sheet preparation, distribution, and collection, ensure approved visitors receive accreditation or access passes, and support matchday documentation and operational records.
Act as the Matchday Designated Safeguarding Officer, monitor player, parent, and spectator behaviour in accordance with Academy Codes of Conduct, report safeguarding concerns in line with Club procedures, utilise safeguarding reporting systems including My Concern
And support the welfare and wellbeing of Academy players.
Ensure Academy health and safety procedures are followed, support safe management of spectators and visitors, monitor access to designated Academy-only areas, assist with security briefings and site checks, and promote safeguarding, equality, diversity, and inclusion policies.
Prepare operational areas in advance of fixtures, ensure spectator areas are prepared, allocate changing rooms, organise signage and access zones, ensure refreshments are available for match officials and staff, and lead matchday operational preparations with Security and Academy staff.
Support the safe departure of teams, spectators, and visitors, clear and reset operational areas, coordinate post-match catering, remove and store matchday signage and equipment, and complete post-event administration and reporting.

Required Experience & Qualifications

Excellent organisational skills and attention to detail.
Outstanding communication and interpersonal skills.
A professional and approachable manner.
Ability to remain calm under pressure.
Strong problem-solving skills.
Commitment to safeguarding and welfare.
Ability to work independently and as part of a team.
Flexibility to work evenings, weekends, and Academy fixtures.
Experience working within a football, sport, event, or customer-facing environment.
Experience working with a variety of stakeholders including young people, parents, coaches, and visitors.
Experience managing operational processes or event-related activities.
Experience maintaining professional standards in a busy environment.
Experience working within safeguarding procedures and best practice.

Preferred Skills

Experience within a Category 1 Academy.
Experience working in professional football.
Event management experience.
Experience working with children and young people.
FA Safeguarding Children Certificate.
FA Welfare Officer Certificate.
Experience using My Concern or similar safeguarding systems.
Understanding of Academy structures and professional football environments.

Workplace

Thorp Arch and other Academy venues

Salary

Competitive salary package

Benefits & Perks

Pension scheme
Range of exciting benefits and perks

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