Grassroots Coordinator

About the Role

The FA is recruiting a Grassroots Coordinator to help deliver and support its most important grassroots projects across the Grassroots Football Division. The role provides high-quality administration, project and event coordination support to divisional teams, formal Committees and external partners. The postholder works closely with the Business Support Manager and Heads of Divisional Teams, coordinating allocated projects and events in line with departmental processes.

Key Responsibilities

• Provide high-quality administration support to aid the delivery of FA programmes and activities.
• Coordinate allocated projects, conferences and events in accordance with departmental processes, delivering a high level of service to internal and external customers.
• Receive and action project-related tasks from the Business Support Manager and Heads of the Divisional Teams.
• Monitor and action items within Grassroots Division inboxes and Divisional Smartsheet requests in addition to own workload.
• Raise orders and process invoices using the Proactis Purchase Order system, and provide monthly expense payment runs on a rota basis.
• Provide secretarial and administrative support to The FA's formal Committees, including agenda collation, minute taking and following up on actions to a high standard.
• Coordinate and attend team meetings, noting actions and following these up with the relevant team members.
• Prepare reports and presentations and maintain databases upon request from divisional team members.
• Establish good rapport with all stakeholders, other departmental colleagues, other disciplines, County FAs and relevant key external partners.
• Execute additional tasks as required in order to meet FA Group's changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being are maintained.

Required Experience & Qualifications

• Office and administration experience.
• Project and programme support experience, including taking ownership of projects and seeing them through to completion.
• Proficiency with the Microsoft Office suite (Outlook, Excel, PowerPoint, Word).
• Demonstrable experience of providing excellent customer service to internal and external stakeholders.
• Strong attention to detail.
• Ability to multitask and prioritise workload.
• Excellent verbal and written communication skills.
• Completion of a DBS check, the level of which is determined by the activity of the specific job role and in line with legislation and government guidance.

Preferred Skills

• Minute taking experience.
• Experience of reviewing, evaluating and streamlining existing services and procedures.
• Event management experience.
• Experience of using the Workday platform.
• Experience of using Smartsheet software.

Workplace

• Hybrid working model: the expectation is to work from the contractual location for part of the week and as and when required by the team, with the remaining days worked remotely.
• The hybrid model is kept under review and may be adjusted in future if deemed necessary.

Salary

Competitive salary.

Benefits & Perks

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging colleagues to connect and learn and to look after their mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• Contributory pension scheme.
• An additional 'Thank You' day's leave, volunteering days, and 25 days of annual leave (based on a full-time, permanent contract).
• A hybrid working model which offers greater flexibility.
• Great opportunities to develop and grow in the role.

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