Family Activity Manager

About the Role

The role leads the Family Activities Team to deliver outstanding member experiences daily. It oversees the day-to-day management and compliance of Family Activities for children aged 6 weeks to 16 years, while creating a fun, lively and creative atmosphere for members. The postholder develops and oversees a comprehensive programme of group and individual swim lessons for children and adults, including holiday crash course activity programming and pool hire activities. The role is full time at 40 hours per week and includes Duty Shift responsibilities as needed.

Key Responsibilities

• Oversee the day-to-day management and compliance of all Family Activities for children aged 6 weeks to 16 years, while creating a fun, lively and creative atmosphere for all members.
• Ensure the club meets statutory requirements in relation to Regulatory Bodies and work with the Club management team to ensure compliance at all times.
• Ensure all children in the postholder's care are adequately cared for according to statutory and Virgin Active guidelines.
• Develop and oversee the running of a comprehensive programme of group and individual swim lessons for children and adults, including all holiday crash course activity programming and other related pool hire activities.
• Maintain a comprehensive knowledge of STA England’s requirements and Virgin Active’s best practice guidelines and ensure compliance at all times.
• Ensure the club is kept safe for all members through the Safeguarding Children and Vulnerable Adults policy and that all team members and HODs are fully trained on the correct reporting procedures.
• Take on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business and leading by example in all aspects of club management.

Required Experience & Qualifications

• Minimum Level 3 qualification in a childcare-related field (Health & Social Care qualifications alone do not meet the requirement).
• Strong people management and organisational skills, fostering a cohesive and high-performing team.
• Proven track record of surpassing financial targets, driving success and growth.
• Unwavering dedication to Junior Activities, Swim and Health and Safety policies.

Benefits & Perks

• 30 days annual leave including bank holidays, plus a Celebration Day.
• Access to The Peoples Pension with employer contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
• Discounts across Virgin Active, including guest passes and 50% off PT sessions.
• Membership of Virgin Family, providing communication with colleagues across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for loans, savings plans and personal finance support.
• Health Heroes employer assistance programme with 6 free counselling sessions.
• Complimentary corporate letting services through Dexters, with no tenant charges.
• Access to ePoints for online discounts to retailers.

About the Company

Virgin Active offers the opportunity to be part of a brand redefining the future of wellness, a premium environment with industry-leading facilities, development and progression opportunities aligned to your level, access to a vibrant, engaged member community, and the platform to build your career, reputation and impact.

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