About the Role
The role sits within the Facilities and Estates Development department and holds responsibility for the day-to-day management of the Cleaning Services team. The post-holder oversees a 24/7 cleaning operation across the Club's sites, ensuring all areas are maintained to exceptional standards and that colleagues, visitors and customers have a clean, safe and welcoming environment. It is a varied, hands-on management position that combines leading, motivating and developing a team with oversight of budgets, supplies, contractors and compliance. The role works collaboratively with teams across the Club to develop forward-thinking approaches to cleaning services and to support wider initiatives such as waste management.
Key Responsibilities
- Manage the day-to-day operation of the Cleaning Services team, ensuring all areas are maintained to exceptional standards.
- Provide a clean, safe and welcoming environment for colleagues, visitors and customers.
- Oversee a 24/7 cleaning operation, coordinating staffing and shift cover.
- Manage cleaning schedules and carry out regular quality inspections.
- Lead, motivate and develop the team, creating a positive, professional and high-performing team culture.
- Ensure colleagues are appropriately trained in cleaning techniques, Health & Safety procedures, chemical use and the safe operation of cleaning equipment.
- Oversee budgets, cleaning supplies and equipment.
- Manage COSHH risk assessments, external contractors and agency staff.
- Work collaboratively with teams across the Club to develop forward-thinking approaches to cleaning services.
- Support wider initiatives, including waste management.
Required Experience & Qualifications
- Proven experience working in a supervisory or management role.
- Strong management skills and the ability to motivate a team, creating a positive, professional and high-performing team culture.
- Excellent attention to detail and a genuine commitment to maintaining exceptional standards of cleanliness and customer service.
- Comfortable managing competing priorities, working to tight deadlines and responding calmly and professionally to challenges as they arise.
- A good understanding of current Health & Safety legislation.
- Practical knowledge of cleaning machinery, chemical use and safe working practices.
- A full UK driving licence with access to a vehicle to travel between Club sites as and when required.
- Availability and willingness to work flexible hours as the Club requires, including evenings, weekends and other events hosted by the Club.
Workplace
- 40 hours per week
- Permanent contract
- Based at Bodymoor Heath Training Ground, with travel between Club sites as and when required
Salary
- Attractive Remuneration Package
Benefits & Perks
- A range of staff benefits, detailed in the Club's Staff Benefits booklet.
The Application Process
Applications are made by submitting a CV and answering a written question about the candidate's suitability for the role.
- Upload a CV.
- Answer a question outlining key skills, qualities and experience that make the candidate ideal for the role (400 words maximum).
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Contact Details:
Global Sports Jobs Limited Recruitment Team
