Family Activity Manager in Chelmsford

About the Role

The role leads the Family Activities Team to deliver outstanding member experiences daily. The postholder oversees family activities for children aged 6 weeks to 16 years, manages swim programmes and related pool hire activities, and ensures statutory compliance and safeguarding. The role works with the club management team to maintain compliance and may take on Duty Shift responsibilities. This is a fixed-term contract role of 40 hours per week.

Key Responsibilities

• Oversee day-to-day management and compliance of all Family Activities for children aged 6 weeks to 16 years, creating a fun, lively and creative atmosphere for members.
• Ensure the club meets statutory requirements in relation to regulatory bodies, working with the club management team to maintain compliance.
• Ensure all children in care are adequately cared for according to statutory and Virgin Active guidelines.
• Develop and oversee a comprehensive programme of group and individual swim lessons for children and adults, including holiday crash course activity programming and other related pool hire activities.
• Maintain comprehensive knowledge of STA England requirements and Virgin Active best practice guidelines, ensuring compliance at all times.
• Ensure the club is kept safe for all members through the Safeguarding Children and Vulnerable Adults policy, and that all team members and heads of department are fully trained on correct reporting procedures.
• Take on Duty Shift responsibilities as needed, demonstrating flexibility and dedication, and leading by example in all aspects of club management.

Required Experience & Qualifications

• Minimum Level 3 qualification in a childcare-related field; Health & Social Care qualifications alone do not meet the requirement.
• Strong people management and organisational skills, with the ability to foster a cohesive and high-performing team.
• Proven track record of surpassing financial targets, driving success and growth.
• Unwavering dedication to Junior Activities, Swim and Health and Safety policies.

Benefits & Perks

• 30 days annual leave including bank holidays, plus a Celebration Day.
• Access to The Peoples Pension, with employer contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
• Discounts across Virgin Active, including guest passes and 50% off PT sessions.
• Membership of Virgin Family, enabling communication with colleagues across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for loans and savings plans, and support to become a personal finance expert.
• Health Heroes employer assistance programme offering 6 free counselling sessions.
• Complimentary corporate letting services through Dexters, with no tenant charges.
• Access to ePoints, offering online discounts to retailers.

About the Company

Virgin Active offers the opportunity to be part of a brand redefining the future of wellness, a premium environment with industry-leading facilities, development and progression opportunities, access to a vibrant member community, and a platform to build career, reputation and impact.

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