About the Role
The Account Manager will join Threshold Sports UK at its Brighton HQ and lead relationships with a portfolio of prestigious corporate and charity clients, including leading on a large event series. The role involves working closely with the Senior Client Director and collaborating with operations and marketing teams to bring clients’ objectives to life from scoping through to live event execution. The postholder will be highly organised and have proven experience of delivering for clients. The role reports to the Senior Client Director.
Key Responsibilities
- Lead relationships with a portfolio of prestigious corporate and charity clients.
- Develop and manage project timelines, run weekly meetings, create agendas, and follow up on actions.
- Plan and execute the participant journey, including registration systems, inbox management, copywriting for comms, and event guides.
- Support branding from brief to production through to delivery.
- Process and transfer participant data ensuring GDPR compliance.
- Shape, present, and manage budgets for activation plans aligned with client objectives.
- Create live event documents such as master schedules and briefing sheets.
- Provide on-site event management for client relationships, registration, and info desks.
- Coordinate debrief meetings and final evaluation reports.
- Build strong stakeholder trust to secure renewals and long‑term partnerships.
Required Experience & Qualifications
- 4+ years of account management and client relationship management.
- Proven experience of delivering for clients.
- Evidence of managing multiple stakeholders and leading projects.
- Event experience and the ability to consult a client through complex projects.
- Excellent written and verbal communication.
- Budget management and reporting, including familiarity with Xero.
- Advanced Excel and data handling.
- Highly organised.
Workplace
- Brighton HQ.
- Hybrid working: 3 of the 5 days per week in the Brighton office as a baseline.
- Option for 5 days of mobile working from an abroad location.
Salary
Potential for performance and company-related bonuses.
Benefits & Perks
- 28 days holiday including bank holidays, plus time off between Christmas and New Year.
- 5% employer pension contribution.
- Flexible working hours from 9-5 with flexibility for early or late starts.
- Extended breaks with flexible time during the day to exercise or take time out.
- Option to buy additional holiday at a discounted rate.
- Time off in lieu: 1 extra day off for every weekend day worked on an event.
- Long service rewards at 5 and 10 years with additional annual leave and budget for adventure funding.
- Vitality Healthcare, including up to 50% off a pair of trainers every year and free annual health checks.
- Subsidised gym membership, free coffees and cinema tickets.
- £250 Challenge fund each year to put towards a challenge of your choosing.
- Free entry into Threshold events and discounts for friends and family.
- Boot camps, pilates, yoga and energisers led by Thresholdians.
About the Company
In 2025, the team successfully delivered over 50 mass participation events across the UK and internationally, empowering over 60,000 people to discover what they’re capable of.
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Contact Details:
Global Sports Jobs Limited Recruitment Team
