Lifeguard in Ashford

About the Role

This role sits within the Operations Team and is offered on a part-time basis of 20 hours per week. It plays a vital role in creating a safe, welcoming and enjoyable environment for members, ensuring the highest standards of poolside safety, cleanliness and member experience. The post holder acts as a trusted ambassador for the club, responding confidently to situations, maintaining operational excellence and delivering exceptional service every day.

Key Responsibilities

• Create a safe, welcoming and enjoyable environment for members.
• Ensure the highest standards of poolside safety, cleanliness and member experience.
• Act as a trusted ambassador for the club, responding confidently to situations.
• Maintain operational excellence and deliver exceptional service every day.
• Ensure the utmost safety of members in the pool and spa areas, taking responsibility for personal safety and that of others.
• Act consistently in a safe manner, completing safety checks and recording them accurately.
• Monitor water chemical levels and clean the water when appropriate.
• Maintain the cleanliness of all areas and adhere to Virgin Active's high standards.
• Comply with all mandatory training and health and safety requirements.
• Fulfil Duty Shifts when required, taking responsibility and accountability during the shift and managing staffing and facility issues throughout the club.

Required Experience & Qualifications

• A friendly, calm and approachable nature, with the ability to act quickly and effectively at all times.
• A current Lifeguard qualification and full registration, with either an IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF).

Salary

£13.25—£13.25 GBP

Benefits & Perks

• 30 days annual leave (including bank holidays), plus a Celebration Day.
• Access to The Peoples Pension, with employer contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
• Discounts across Virgin Active, including guest passes and 50% off PT sessions.
• Membership of Virgin Family, with communication across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for loans, savings plans and personal finance support.
• Health Heroes employer assistance programme offering 6 free counselling sessions.
• Partnership with Dexters offering complimentary corporate letting services with no tenant charges.
• Access to ePoints, offering online discounts to retailers.

About the Company

Employees can be part of a brand redefining the future of wellness, in a premium environment with industry-leading facilities, with development and progression opportunities, access to a vibrant member community, and a platform to build their career, reputation and impact.

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