Senior Salesforce Business Change Manager (City of London)
Senior Salesforce Business Change Manager (City of London)

Senior Salesforce Business Change Manager (City of London)

London Temporary 48000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead change management for Salesforce CRM, ensuring smooth adoption and user engagement.
  • Company: Join a dynamic team in the heart of London, driving impactful public sector solutions.
  • Benefits: Enjoy a competitive daily rate, hybrid work model, and opportunities for professional growth.
  • Why this job: Be at the forefront of digital transformation, making a real difference in public services.
  • Qualifications: Proven experience in change management, especially with Salesforce implementations.
  • Other info: Contract role for 6 months, with flexible working arrangements.

The predicted salary is between 48000 - 84000 £ per year.

Contract - 6 months

£600 - £700 per day (inside IR35)

Hybrid - London - 1 day per week onsite

We are seeking an experienced Business Change Manager to oversee all aspects of the Salesforce CRM Programme's change activities. You will need to plan, implement, and ensure the adoption of Salesforce (Public Sector Solutions) and the subsequent scaling of the platform.

Key Responsibilities:

  • Use structured methodologies to lead and conduct all end-to-end change management activities for the Salesforce CRM Programmes.
  • Lead the programme and business stakeholders through the key steps:
  • To prepare, ensure the teams are ready for changes and that content and communications are created.
  • Plan to ensure the approach, sub-plans, target benefits and metrics are agreed, stakeholders are identified, and roles are clear for adopting Salesforce and signing off on changes.
  • Implementation - execute on the agreed change plan and sub-plans.
  • Immersion/Adoption - ensure the changes in behaviours and workflows stick.
  • Analysis/Review - encourage user feedback, review the effectiveness of the change.
  • Identify and plan engagement with all Salesforce stakeholders and users, adopting a collaborative and feedback-driven approach.
  • Assist with ensuring employee perspectives are reflected in the design of Salesforce enable processes and integration.
  • Apply change management best practices, tools and techniques to ensure smooth adoption of Salesforce and related ways of working. This will include change impact assessments, readiness reviews, feedback sessions, communications, and training needs assessments.
  • Identify and analyse change and adoption risks and issues, and prepare risk mitigation tactics, remediation plans, and track and report issues.
  • Key Skills & Experience:

    • You will be a specialist change manager, applying all activities with minimal guidance.
    • Experience of leading and delivering business change activities for digitally enabled programmes, specifically Salesforce implementations.

    Senior Salesforce Business Change Manager (City of London) employer: Global Resourcing

    As a Senior Salesforce Business Change Manager in the heart of the City of London, you will join a forward-thinking organisation that prioritises employee development and fosters a collaborative work culture. With a hybrid working model, competitive daily rates, and a commitment to meaningful change management, this role offers you the opportunity to make a significant impact while enjoying a supportive environment that values your expertise and encourages professional growth.
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    Contact Detail:

    Global Resourcing Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Salesforce Business Change Manager (City of London)

    ✨Tip Number 1

    Network with professionals in the Salesforce ecosystem. Attend local meetups or webinars focused on Salesforce and change management to connect with others who may have insights or leads on similar roles.

    ✨Tip Number 2

    Familiarise yourself with the latest Salesforce updates and best practices in change management. This will not only enhance your knowledge but also demonstrate your commitment to staying current in the field during interviews.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've successfully managed change in previous roles, particularly with Salesforce implementations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

    ✨Tip Number 4

    Research StudySmarter's values and culture to tailor your approach when engaging with us. Understanding our mission can help you align your experiences with what we’re looking for in a candidate.

    We think you need these skills to ace Senior Salesforce Business Change Manager (City of London)

    Change Management
    Salesforce CRM Expertise
    Stakeholder Engagement
    Communication Skills
    Project Management
    Risk Assessment and Mitigation
    Training Needs Analysis
    User Adoption Strategies
    Analytical Skills
    Feedback Facilitation
    Process Design
    Collaboration Skills
    Methodological Approach to Change
    Public Sector Solutions Knowledge

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience with Salesforce and change management. Use specific examples that demonstrate your ability to lead change initiatives and deliver results in similar roles.

    Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Senior Salesforce Business Change Manager role. Mention your familiarity with structured methodologies and how you've successfully managed change in previous positions.

    Highlight Relevant Skills: Emphasise key skills such as stakeholder engagement, risk management, and communication strategies. Provide concrete examples of how you've applied these skills in past projects, particularly in Salesforce implementations.

    Showcase Your Results: Quantify your achievements where possible. For instance, mention how your change management strategies improved user adoption rates or streamlined processes in previous roles. This will help demonstrate your impact and effectiveness.

    How to prepare for a job interview at Global Resourcing

    ✨Showcase Your Change Management Expertise

    Be prepared to discuss your previous experiences in leading change management activities, particularly with Salesforce implementations. Highlight specific methodologies you've used and how they contributed to successful outcomes.

    ✨Demonstrate Stakeholder Engagement Skills

    Since the role involves engaging with various stakeholders, come equipped with examples of how you've effectively communicated and collaborated with different teams. Discuss how you ensured their perspectives were included in change processes.

    ✨Prepare for Scenario-Based Questions

    Expect questions that ask you to solve hypothetical problems related to change management. Practice articulating your thought process and the steps you would take to address challenges, such as resistance to change or adoption issues.

    ✨Emphasise Your Analytical Skills

    The role requires analysing change impacts and user feedback. Be ready to discuss how you've previously assessed the effectiveness of change initiatives and what metrics you used to measure success.

    Senior Salesforce Business Change Manager (City of London)
    Global Resourcing
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