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- Tasks: Deliver in-person coaching and run masterclasses for Microsoft 365 users.
- Company: Join a dynamic team in Central London focused on digital workforce support.
- Benefits: Enjoy a competitive daily rate and flexible working days in a vibrant city.
- Why this job: Make a real impact by enhancing digital skills in a fast-paced environment.
- Qualifications: Experience in digital enablement and strong knowledge of Microsoft 365 required.
- Other info: Initial contract of 3-6 months with potential for extension.
The predicted salary is between 40000 - 50000 £ per year.
Initial 3-6 month contract, £400-£500pd outside IR35, 4 days per week onsite in Central London.
We are currently seeking a Microsoft 365 Trainer/Coach to provide digital workforce support at our client's Central London office.
Responsibilities:
- Deliver in-person coaching and support at our client's London offices.
- Co-ordinate and run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching.
- Coach a c. 200 user base.
- Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
Requirements:
- A strong track record in digital enablement, enterprise L&D, change delivery or workplace transformation within complex, fast-moving environments.
- Strong understanding and ability to train: Microsoft 365 (Teams, SharePoint, OneDrive) and AI (ChatGPT Enterprise & Copilot).
- Ability to learn and coach other tech including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom.
- Gravitas, empathy, and strong communication skills.
Microsoft Trainer (City of London) employer: Global Resourcing
Contact Detail:
Global Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Trainer (City of London)
✨Tip Number 1
Familiarise yourself with the latest features and updates of Microsoft 365, especially Teams, SharePoint, and OneDrive. Being well-versed in these tools will not only boost your confidence but also demonstrate your commitment to staying current in a fast-paced digital environment.
✨Tip Number 2
Showcase your experience in delivering training or coaching sessions by preparing a brief outline of your previous workshops or masterclasses. Highlighting your ability to engage users and track their progress will make you stand out as a candidate who can effectively support a large user base.
✨Tip Number 3
Network with professionals in the field of digital enablement and workplace transformation. Attend relevant events or webinars where you can connect with others who share your interests, as personal recommendations can often lead to job opportunities.
✨Tip Number 4
Prepare to discuss how you would measure tool adoption and behavioural change during the interview. Having a clear strategy for tracking productivity impact and generating KPI reports will show that you are results-oriented and ready to contribute from day one.
We think you need these skills to ace Microsoft Trainer (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and any relevant training or coaching roles. Use specific examples that demonstrate your ability to deliver digital enablement and workplace transformation.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and coaching in digital environments. Mention your understanding of the tools listed in the job description and how you can contribute to the client's success.
Showcase Relevant Experience: When detailing your work history, focus on roles where you've successfully trained users on Microsoft 365 or similar technologies. Include metrics or outcomes that illustrate your impact, such as improved tool adoption rates or user satisfaction.
Prepare for Potential Questions: Think about how you would approach coaching a diverse user base. Be ready to discuss your strategies for tracking tool adoption and behavioural change, as well as how you would handle challenges in a fast-paced environment.
How to prepare for a job interview at Global Resourcing
✨Showcase Your Microsoft 365 Expertise
Make sure to highlight your experience with Microsoft 365 tools like Teams, SharePoint, and OneDrive. Be prepared to discuss specific examples of how you've successfully trained others on these platforms.
✨Demonstrate Coaching Skills
Since the role involves coaching a diverse user base, share your previous experiences in delivering training sessions or workshops. Use anecdotes that illustrate your ability to adapt your teaching style to different learning needs.
✨Prepare for Behavioural Questions
Expect questions about how you've handled change management and digital enablement in fast-paced environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Communication and Empathy
Strong communication skills are crucial for this role. Be ready to discuss how you build rapport with users and ensure they feel supported during their learning journey. Highlight any feedback you've received that showcases your empathetic approach.
