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- Tasks: Lead and define a user-focused vision for digital products and services.
- Company: Join a dynamic organisation shaping government digital standards.
- Benefits: Competitive daily rate, hybrid work model, and impactful leadership role.
- Why this job: Make a real difference in public service through innovative digital solutions.
- Qualifications: Proven senior leadership in complex digital portfolios and strong product management skills.
- Other info: Opportunity to influence policy and build high-performing teams.
Initial 6 month contract, £1000-£1200pd inside IR35, hybrid - c. 2 days per week onsite in London.
We’re currently seeking a Chief Product & Services Officer to set and champion a clear, user-focused vision for digital products and services, ensuring they deliver meaningful outcomes aligned to ministerial priorities and cross-government standards.
Key Responsibilities- Define and lead a cross-organisation product and service strategy aligned to policy and government digital standards.
- Embed best-practice product management, service delivery and user-centred design across teams.
- Own the end-to-end product and service portfolio, from discovery through live operation and optimisation.
- Ensure product teams work to clear goals, evidence-based decisions and measurable outcomes.
- Remove organisational barriers to delivery and drive continuous service improvement.
- Build organisational capability by developing digital professions and setting standards for ways of working.
- Proven senior leadership experience across large, complex digital product or service portfolios - SCS2 level equivalent.
- Strong expertise in product management, service delivery and user-centred design.
- Experience influencing policy and senior stakeholders to adopt modern digital practices.
- Deep understanding of Government Digital Service standards and cross-government delivery models.
- Strategic, outcome-focused leader with a track record of building high-performing teams.
Chief Product & Services Officer in London employer: Global Resourcing
Contact Detail:
Global Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Product & Services Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Chief Product & Services Officer role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of government digital standards and user-centred design. We want you to showcase your expertise and how it aligns with the role's requirements, so practice articulating your experience in these areas.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly through us. Sometimes, the best opportunities come from proactive applications rather than waiting for them to be advertised.
✨Tip Number 4
Showcase your leadership skills! Be ready to discuss how you've built high-performing teams and influenced policy changes in your previous roles. We want to see your strategic mindset and how you can drive continuous service improvement.
We think you need these skills to ace Chief Product & Services Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital product management and service delivery. We want to see how your skills align with our vision and the key responsibilities outlined in the job description.
Showcase Your Leadership Skills: As a Chief Product & Services Officer, your leadership experience is crucial. We’re looking for examples of how you've influenced policy and built high-performing teams. Don’t hold back on sharing your successes!
Be User-Focused: Since the role emphasises user-centred design, make sure to include any relevant projects where you’ve put users at the heart of your strategy. We love seeing how you’ve delivered meaningful outcomes that align with user needs.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Global Resourcing
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and standards in digital product management and service delivery. Brush up on Government Digital Service standards and be ready to discuss how your experience aligns with these expectations.
✨Showcase Your Leadership Skills
Prepare examples that highlight your senior leadership experience, especially in managing complex digital portfolios. Think about specific instances where you’ve influenced policy or driven change within an organisation.
✨Be User-Focused
Since the role is all about user-centred design, come equipped with examples of how you’ve successfully implemented user-focused strategies in past projects. Be ready to discuss how you measure success and outcomes for users.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the organisation’s goals and challenges. This not only demonstrates your strategic thinking but also helps you gauge if the role is the right fit for you.
