Digital Coach

Digital Workplace Coach Contract: 3-6 months Deliver in-person coaching and support Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom. Coach a user base of 250 across all levels of digital fluency. Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility. Translate digital change strategies into user-facing materials, workflows and communications. Partner with key software vendors to bring roadmap and best-practice insights into the business. Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology). Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise) Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided) Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR. Confident working with data and usage metrics to inform strategic iteration and performance insight.