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- Tasks: Lead and shape a user-focused vision for digital products and services.
- Company: Join a dynamic government organisation driving digital transformation.
- Benefits: Competitive daily rate, hybrid work model, and impactful role.
- Why this job: Make a real difference in public service through innovative digital solutions.
- Qualifications: Proven leadership in complex digital environments and strong product management skills.
- Other info: Initial 6-month contract with potential for significant impact and growth.
Initial 6 month contract, £1000-£1200pd inside IR35, hybrid - c. 2 days per week onsite in London.
We’re currently seeking a Chief Product & Services Officer to set and champion a clear, user-focused vision for digital products and services, ensuring they deliver meaningful outcomes aligned to ministerial priorities and cross-government standards.
Key Responsibilities- Define and lead a cross-organisation product and service strategy aligned to policy and government digital standards.
- Embed best-practice product management, service delivery and user-centred design across teams.
- Own the end-to-end product and service portfolio, from discovery through live operation and optimisation.
- Ensure product teams work to clear goals, evidence-based decisions and measurable outcomes.
- Remove organisational barriers to delivery and drive continuous service improvement.
- Build organisational capability by developing digital professions and setting standards for ways of working.
- Proven senior leadership experience across large, complex digital product or service portfolios - SCS2 level equivalent.
- Strong expertise in product management, service delivery and user-centred design.
- Experience influencing policy and senior stakeholders to adopt modern digital practices.
- Deep understanding of Government Digital Service standards and cross-government delivery models.
- Strategic, outcome-focused leader with a track record of building high-performing teams.
Chief Product & Services Officer employer: Global Resourcing
Contact Detail:
Global Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Product & Services Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead on that perfect Chief Product & Services Officer role.
✨Tip Number 2
Prepare for those interviews by researching the company’s digital products and services. Show us you understand their vision and how you can contribute to their goals. Tailor your examples to highlight your experience with user-centred design and service delivery.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out. Plus, it’s a direct line to us, making it easier for you to showcase your skills and experience for that Chief Product & Services Officer position.
We think you need these skills to ace Chief Product & Services Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital product management and service delivery. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Leadership Skills: As a Chief Product & Services Officer, your leadership experience is crucial. Use specific examples to demonstrate how you've influenced policy and built high-performing teams in the past. We love seeing real-world impact!
Focus on User-Centred Design: Since user-centred design is a big part of this role, make sure to include any relevant projects where you’ve successfully implemented this approach. We’re keen to see how you’ve delivered meaningful outcomes for users.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Global Resourcing
✨Know Your Digital Standards
Make sure you’re well-versed in Government Digital Service standards and cross-government delivery models. Brush up on how these frameworks influence product management and service delivery, as this knowledge will show your commitment to aligning with ministerial priorities.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles where you've led large, complex digital portfolios. Highlight how you’ve influenced policy and engaged with senior stakeholders to adopt modern practices. This will demonstrate your capability to drive change and build high-performing teams.
✨Emphasise User-Centred Design
Be ready to discuss your approach to embedding user-centred design in product development. Share instances where you’ve successfully implemented best practices in service delivery, ensuring that the end-user experience is at the forefront of your strategy.
✨Prepare for Strategic Discussions
Anticipate questions about how you would define and lead a cross-organisation product and service strategy. Think about measurable outcomes and evidence-based decisions you’ve made in the past, and be prepared to articulate how you would remove barriers to delivery in this new role.
