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- Tasks: Lead the development of innovative digital products for the UK government.
- Company: Department for Science, Innovation and Technology - shaping the future of public services.
- Benefits: Competitive salary up to £260k, hybrid working, and impactful leadership role.
- Other info: Join a dynamic team of ~600 professionals driving national-scale digital innovation.
- Why this job: Make a real difference by transforming how citizens interact with government services.
- Qualifications: Proven experience in digital product leadership and user-centred design.
Most digital leaders build products for a market. Are you ready to build digital products for a nation? The Department for Science, Innovation and Technology (DSIT) is looking for a Director General for Digital Products. We are looking for a world‑class product leader to oversee the UK’s digital public services from the iconic GOV.UK to the next generation of app‑based services. This role is about delivering a creative vision for a more personalised, intuitive, and responsive government.
What you will drive:
- The Next Generation of GOV.UK: Oversee the full launch of the GOV.UK App and the integration of GOV.UK Chat. You will harness conversational AI to transform how citizens navigate information and complete complex tasks.
- The National Digital Wallet: Scale the secure storage of verified government credentials (such as Digital Driving Licences and Veteran IDs) directly on citizens' mobile devices.
- Universal Authentication: Drive the GOV.UK One Login programme to become the default, seamless authentication method across all of central government.
- Critical National Infrastructure: Ensure the resilience and 99%+ uptime of high-volume platforms like Notify and Pay, which are essential to the daily functioning of the UK.
- National-Scale Leadership: Lead a multidisciplinary powerhouse of ~600 product managers, designers, engineers, and researchers across London, Manchester, and other hubs.
Who we are looking for:
- Proven leadership of digital product development and operations at large scale, with experience managing high-profile services and delivering measurable impact.
- Demonstrated ability to combine delivery excellence with strategic foresight - balancing operational leadership with creative thinking to shape the future direction of digital products.
- Deep understanding of user-centred design, accessibility, agile delivery, DevOps and platform strategy.
- Experience integrating emerging technologies (e.g. AI, mobile, digital identity) into consumer-facing products.
- Strong stakeholder engagement and influencing skills, with experience driving adoption across complex organisations.
- Ability to lead large, multidisciplinary teams and build inclusive, high-performing cultures.
We are moving past traditional government digital. We are building a personalised, AI‑enhanced experience that rivals the best services in the private sector. If you have led this journey before and want to translate that experience into massive public impact, this is your platform. This is your chance to define what a modern digital government looks like in practice.
If you are interested in this vacancy, please register your interest by applying to add you to the distribution list for our dedicated microsite. For any further information, please reach out to Daniel White or Mercedes Sargant on 020 8253 1806, or via email.
Director General - Digital Products in London employer: Global Resourcing Solutions
Contact Detail:
Global Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director General - Digital Products in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want you to be able to discuss how your experience aligns with their goals, especially in digital innovation. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your vision for digital products and how you can lead teams to achieve it. We suggest rehearsing with friends or mentors to get feedback and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals ready to make a difference in digital public services.
We think you need these skills to ace Director General - Digital Products in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital product development. We want to see how your skills align with the role of Director General for Digital Products, so don’t hold back on showcasing your achievements!
Showcase Leadership Experience: This role is all about leading a large team, so be sure to emphasise your leadership experience. Share specific examples of how you've managed multidisciplinary teams and driven successful projects in the past. We love a good story!
Highlight User-Centred Design Skills: Since user-centred design is key to this position, make sure to mention any relevant experience you have in this area. Talk about how you've integrated user feedback into product development and how it led to measurable improvements.
Apply Through Our Website: We encourage you to apply through our website to ensure your application gets the attention it deserves. It’s the best way for us to keep track of your interest and get you on the right path to joining our team!
How to prepare for a job interview at Global Resourcing Solutions
✨Know Your Digital Products Inside Out
Before the interview, dive deep into the current digital products offered by the Department for Science, Innovation and Technology. Familiarise yourself with the GOV.UK App, the National Digital Wallet, and the One Login programme. Being able to discuss these initiatives in detail will show your genuine interest and understanding of the role.
✨Showcase Your Leadership Experience
Prepare specific examples from your past roles where you successfully led large teams or projects. Highlight how you balanced operational leadership with creative thinking, especially in high-pressure environments. This will demonstrate your capability to manage a multidisciplinary powerhouse effectively.
✨Emphasise User-Centred Design
Make sure to articulate your understanding of user-centred design principles and how they apply to digital products. Discuss any experience you have with accessibility and agile delivery, as these are crucial for creating intuitive and responsive government services.
✨Engage with Emerging Technologies
Be ready to discuss how you've integrated emerging technologies like AI and mobile solutions into consumer-facing products. Share insights on how these technologies can enhance public services, showing that you’re not just a leader but also an innovator in the digital space.