Senior DevOps Engineer — Hybrid CI/CD & Automation

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas, new challenges, and groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognised for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role: As a Global Relay DevOps engineer you will be integrated with a software engineering team to develop on-premise solutions while leveraging DevOps best practices. Your role will involve designing, implementing and supporting automated and scalable solutions. Your contribution will have an immediate impact of enabling efficient delivery of world leading software to our customers. The role involves cross-team collaboration; you will be working closely with members of your own team as well as other development teams and key stakeholders to ensure seamless delivery of software.

Your responsibilities: Given the varied nature of the role, your time will be split working across the following areas:

• Automation: Designing, enhancing and implementing reusable CI (Continuous Integration) & CD (Continuous Delivery) solutions using industry best current practices.
• Operations: Monitoring and ensuring smooth operation of production and test environments by building dynamic dashboards and alerting rule sets.
• Collaboration and Sharing: Collaborating with cross functional teams and finding opportunities to automate their requirements early in the development lifecycle. Sharing your knowledge and solutions within the DevOps community to maximise efficiencies and standardisation.
• Service Reliability: Troubleshooting and problem solving by reviewing dashboards and logs to resolve issues and implementing solutions to stop them from reoccurring.
• Deployments: Writing and running deployment automation tools using Helm, Ansible or others.
• Platform Integration: With technologies such as Kafka and Kubernetes.

Some of the technologies that you will be interacting with include:

• Containerisation and virtualisation: Docker, Podman, Kubernetes, VMWare.
• Operating Systems: Linux or iOS.
• Continuous Integration/Build and deployment automation: Jenkins, SonarQube, Artifactory, Bitbucket, Maven, Xcode Build, Helm.
• Instrumentation and monitoring: Loki, Prometheus, Grafana, Mimir, Tempo Tracing.
• Languages and frameworks: Bash, Java or Kotlin, Groovy, Python, ReactJS, Swift.

Where you have knowledge gaps, training and mentoring will be provided.

About you: You have an automation-first mindset. You enjoy sharing your knowledge and have a thirst for expanding your own technical horizons. You are able to work under pressure and you are a keen problem solver with a drive for finding efficient solutions to challenging problems.

Minimum 3 years of hands-on experience (or 5 years minimum for senior level) with each of the following:

• Python, shell scripting.
• Linux.
• Containerisation (Docker/Podman).
• CI/CD tools such as Jenkins, Bamboo, GitLabCI, CircleCI, TravisCI.
• Experience applying DevOps practices.
• Experience in an operational environment with a solid understanding of distributed systems and troubleshooting network-related issues.
• Excellent understanding of software delivery practices such as Git branching models and configuration management.

It is nice if you have the following:

• Experience using Kubernetes.
• Working knowledge of Kafka.
• Experience with Xcode / Swift / App Store Connect (highly desirable).
• Experience working in a highly regulated environment.
• Practical experience of software delivery practices such as feature toggling, no-downtime deployments and blue-green deployments.
• Knowledge of security best practices within the software development lifecycle.
• Experience with agile development methodologies.
• Excellent knowledge of build tools such as Maven/Gradle.

Employees are required to attend the office 4 days per week in accordance with Global Relay’s hybrid working policy. Global Relay is unable to offer visa sponsorship for this position. Candidates must have the right to work in the UK at the time of application.

What you can expect: At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.