Global Relay in London is seeking a Client Support specialist to join the 24x7 frontline team. You will handle end-user support, troubleshoot, and assist with onboarding of Global Relay App services.
This onsite role requires 1-2 years in SaaS and helpdesk, with the ability to work with challenging customers and shifting schedules. You will use Salesforce, JIRA, and internal systems to manage requests.
Join a culture that values diversity and provides opportunities to learn and grow.
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SaaS Client Support Engineer, Level 2 (London) employer: Global Relay
Global Relay is an exceptional employer that fosters a collaborative and inclusive work environment in the heart of London. With a strong emphasis on employee growth, you will have access to mentoring and opportunities to enhance your skills while working on impactful projects using cutting-edge technology. The hybrid work culture promotes autonomy and creativity, making it a rewarding place for those looking to make a meaningful contribution.