Global Relay is seeking a highly motivated Junior Technical Support Specialist to join the SMB Technical Support team. You will be the first point of contact for customers, delivering foundational technical support to ensure services run smoothly.
This 24x7 frontline role requires triaging tickets, user management, and elevating complex issues to more senior staff. You’ll learn to use creative problem-solving to diagnose issues, gather information, and resolve entry-level technical problems
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Junior Tech Support Specialist - SMB (24x7, Hybrid) in London employer: Global Relay
Global Relay is an exceptional employer that fosters a collaborative and inclusive work environment in the heart of London. With a strong emphasis on employee growth, you will have access to mentoring and opportunities to enhance your skills while working on impactful projects using cutting-edge technology. The hybrid work culture promotes autonomy and creativity, making it a rewarding place for those looking to make a meaningful contribution.
