Our client is a freight forwarding business with a small, close-knit team in Newcastle. They are looking for a Freight Forwarder to look after their customers and keep shipments moving smoothly.
If you think you are the right match for the following opportunity, apply after reading the complete description.
- Act as the main point of contact for customers by phone and email
- Handle quote requests, bookings and shipment enquiries
- Keep customers updated on shipment progress, delays and changes
- Liaise with carriers, hauliers, agents and the operations team
- Check and process shipping paperwork accurately
- Resolve customer issues quickly and professionally
- Keep systems and customer records up to date
- Excellent customer service and communication skills
- Knowledge of freight forwarding, at least the basics
- Strong attention to detail and organisational skills
- The ability to work well in a fast-paced environment
- A positive, can-do attitude and a willingness to learn
- The role is Monday to Friday, 9am to 5:30pm, based in the Newcastle office. There is no flexible working during training. Once fully trained, there may be the option to work from home one day a week. - Contact Us:
Freight Forwarder in Sunderland employer: Global Rec Solutions Ltd
Global Rec Solutions Ltd provides a supportive work environment that encourages professional development and skill enhancement. Employees benefit from engaging with a diverse range of clients and partners, fostering a culture of collaboration and success.
