This is a chance to grow the customer base of an expanding freight forwarder. You'll win new import and export business over the phone and look after existing clients. Generate new business through outbound calls, emails and lead follow-ups Research new leads using the web, in-house systems and product lists Contact prospects from the existing database to start sales conversations Understand customers' needs and spot sales opportunities Prepare, send and follow up quotations, working with the planning and clearance teams Keep the prospect database up to date and improve it Upsell to and retain current clients Record and report the outcome of every sales lead Hit daily, weekly, monthly and quarterly targets Confidence on the phone and strong cold-calling skills Clear verbal and written communication Good listening skills, so you fully understand what customers need Excellent customer service A track record of hitting targets The ability to build lasting client relationships Good organisation and the ability to multitask Confidence with Microsoft Office, especially Excel Experience with CRM software A growing business with a clear focus on new and retained customers Full training in freight and logistics A supportive, target-driven team that likes working together - Reports to: Director - Hours: Full time - Sector: Freight Forwarding & Logistics - Nice to have: - Experience in freight forwarding or logistics (full training is given if not) - An understanding of freight rates and quotations - HubSpot experience TPBN1_UKTJ
