Our client is a freight forwarding business with a small, close-knit team in Newcastle. They are looking for a Freight Forwarder to look after their customers and keep shipments moving smoothly. Act as the main point of contact for customers by phone and email Handle quote requests, bookings and shipment enquiries Keep customers updated on shipment progress, delays and changes Liaise with carriers, hauliers, agents and the operations team Check and process shipping paperwork accurately Resolve customer issues quickly and professionally Keep systems and customer records up to date Excellent customer service and communication skills Knowledge of freight forwarding, at least the basics Strong attention to detail and organisational skills The ability to work well in a fast-paced environment A positive, can-do attitude and a willingness to learn - The role is Monday to Friday, 9am to 5:30pm, based in the Newcastle office. There is no flexible working during training. Once fully trained, there may be the option to work from home one day a week. - Contact Us: TPBN1_UKTJ
Freight Forwarder in London employer: Global Rec Solutions Ltd
Global Rec Solutions Ltd provides a supportive work environment that encourages professional development and skill enhancement. Employees benefit from engaging with a diverse range of clients and partners, fostering a culture of collaboration and success.
