Gathering and checking the paperwork required for import clearance
Quoting customers and agents accurately and promptly
Raising and sending invoices
Arranging deliveries and coordinating with hauliers
Liaising with customs teams to keep clearances on track
Handling day-to-day customer queries by phone, not just email
Solid working knowledge of import customs; someone who knows what documents and information a clearance needs, even if they're not the expert filing it
Genuinely organised, with a track record of managing multiple shipments without things slipping
Confident and competent, comfortable making decisions and owning their workload
Happy picking up the phone to speak with customers, not just emailing them
2 to 5 years' experience in a freight forwarding operations role
- This is an operations-focused role, not a customs specialist position. The successful candidate will be responsible for keeping import shipments moving day to day: gathering the right paperwork, quoting customers and agents, raising invoices, and arranging deliveries. They'll know enough about import customs to understand what's needed for a clearance and to speak confidently about it, but won't be relied on as the compliance expert, as that's already covered. - Contact Us: hello@globalrs.co.uk
Ocean Import Operator in Colchester employer: Global Rec Solutions Ltd
Global Rec Solutions Ltd provides a supportive work environment that encourages professional development and skill enhancement. Employees benefit from engaging with a diverse range of clients and partners, fostering a culture of collaboration and success.
