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- Tasks: Lead a team to enhance client reconciliation processes and resolve discrepancies.
- Company: Thredd is a cutting-edge payments partner, certified by major networks like Mastercard and Visa.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation in the payments sector.
- Why this job: Join a forward-thinking company that values client success and offers impactful solutions in finance.
- Qualifications: Experience in payments and network reconciliation, with strong client-facing and leadership skills preferred.
- Other info: Opportunity to work with top-tier clients and influence product improvements in a growing team.
The predicted salary is between 43200 - 72000 £ per year.
Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.
About the Reconciliation Manager role
We are looking for a Reconciliation Manager to join our expanding team in London. You will be responsible for supporting our clients in maximising the value of our reconciliation solution as well as ensuring their reconciliation processes are accurate, efficient and compliant with network requirements. The Reconciliation Manager will be the SME on network reconciliation requirements within our payments platform so the role requires a deep understanding of financial reconciliation processes.
What you will be doing as a Reconciliation Manager:
- Acting as the SME for network (Visa and Mastercard) reconciliation, supporting internal and external stakeholders.
- Working with clients to onboard them onto our reconciliation tool, providing guidance on best practices and supporting them in resolving discrepancies.
- Being a senior escalation point for high-priority and client-impacting issues.
- Leading a small reconciliation team.
- Identifying opportunities to enhance reconciliation workflows, leveraging the tools automated solutions to streamline operations and reduce manual effort.
- Liaising with clients to understand their reconciliation needs and providing solutions that improve their experience.
- Gathering client feedback and collaborating with internal teams to drive product improvements that enhance our reconciliation offering.
- Identifying trends in reconciliation issues and proposing improvements to reduce manual effort.
- Supporting the rollout of new reconciliation features by testing and validating updates before deployment.
What you will bring to the Reconciliation Manager position:
- Background working in the payments industry.
- Deep understanding of network reconciliation (Visa and Mastercard).
- Familiarity with Visa and Mastercard reconciliation standards and network fees.
- Strong understanding of authorisation, presentment flows and reconciliation logic.
- Strong client-facing skills, with the ability to explain complex reconciliation concepts.
- The ability to work with cross-functional teams, including product, operations and engineering.
- Leadership experience would be desirable but not essential.
- Experience in chargebacks and dispute resolution would be desirable.
- Experience working with Discover and AMEX reconciliation methods would be desirable.
Reconciliation Manager employer: Global Processing Services
Contact Detail:
Global Processing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reconciliation Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the payments industry, especially around reconciliation processes. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the payments sector, particularly those who have experience with Visa and Mastercard reconciliation. Engaging in conversations can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved reconciliation processes in previous roles. Highlighting your problem-solving skills and ability to enhance workflows will make you stand out as a candidate.
✨Tip Number 4
Research StudySmarter and our approach to client-centric solutions in the payments space. Understanding our values and how we operate will allow you to tailor your discussions and show that you're a great fit for our team.
We think you need these skills to ace Reconciliation Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Reconciliation Manager position. Familiarise yourself with network reconciliation processes, especially those related to Visa and Mastercard.
Tailor Your CV: Customise your CV to highlight relevant experience in the payments industry, particularly any roles that involved financial reconciliation or client-facing responsibilities. Use specific examples to demonstrate your understanding of reconciliation logic and standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your expertise in reconciliation processes and your ability to support clients effectively. Mention any leadership experience and your familiarity with chargebacks and dispute resolution, as these are desirable traits for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for a role focused on accuracy and compliance.
How to prepare for a job interview at Global Processing Services
✨Understand the Payments Landscape
Make sure you have a solid grasp of the payments industry, especially regarding Visa and Mastercard reconciliation standards. Familiarise yourself with their processes and how they impact clients, as this knowledge will be crucial during your interview.
✨Showcase Your Client-Facing Skills
Prepare to discuss your experience in client interactions. Highlight specific examples where you've explained complex reconciliation concepts to clients or resolved discrepancies, demonstrating your ability to communicate effectively.
✨Demonstrate Leadership Potential
Even if you don't have extensive leadership experience, think of instances where you've led a project or guided a team. Be ready to share these experiences, as the role involves leading a small reconciliation team.
✨Prepare for Technical Questions
Expect questions about financial reconciliation processes and authorisation flows. Brush up on your technical knowledge and be prepared to discuss how you would enhance reconciliation workflows using automated solutions.
