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- Tasks: Build and nurture relationships with key clients in the payments industry.
- Company: Join Thredd, a next-gen payments partner with a client-centric approach.
- Benefits: Flexible working model, competitive salary, and opportunities for professional growth.
- Why this job: Drive strategic growth and make a real impact in the payments sector.
- Qualifications: Experience in account management and a solid understanding of payment processing.
- Other info: Diverse and inclusive workplace committed to employee development.
The predicted salary is between 43200 - 72000 £ per year.
Are you a client-focused account manager with a passion for driving strategic growth in the payments industry? Thredd is seeking an exceptional Senior Account Manager to join our team in London and take ownership of our most valuable client relationships. You'll act as the trusted advisor and primary advocate for a portfolio of strategic clients, leveraging your expertise to influence cross-functional teams, drive significant revenue growth, and secure long-term partnerships. Your ability to stay ahead of industry trends, spearhead process improvements, and foster strong, consultative relationships will be key to positioning Thredd as a strategic partner delivering exceptional value and sustainable client success.
What you’ll be doing as a Senior Account Manager:
- Building and nurturing trusted relationships with mid-to-senior stakeholders, acting as the primary client advocate while aligning Thredd’s goals with client needs.
- Managing client commercial requirements by serving as the central contact, delivering Monthly Business Reviews (MBRs), presenting performance metrics, and analysing trends.
- Maintaining strong knowledge of the payments sector and Thredd’s products while enhancing processes such as pipeline management, deal qualification, reporting, and Salesforce record-keeping.
- Driving revenue and margin growth by meeting sales quotas, identifying cross-sell/upsell opportunities, leading contract renewals, and maximising Net Dollar Retention.
- Collaborating with Implementations during onboarding to up-sell, ensuring smooth go-live transitions, and with Customer Care to resolve operational issues via Jira dashboards.
- Representing Thredd at industry events, leading strategic meetings to develop Account Development Plans, and promoting client participation in case studies, PR, and marketing initiatives.
- Supporting Credit Control by resolving billing issues promptly, ensuring clients remain current, and managing personal goals to deliver consistently.
What you bring to the Senior Account Manager position:
- Strong account management experience within financial services handling key accounts and enterprise clients.
- Solid understanding of payment processing and the wider tech and payments landscape.
- Proficiency in analysing sales data, metrics, and trends to drive insights and decision-making.
- Ability to influence stakeholders and negotiate mutually beneficial agreements in contracts and client interactions.
- Competence with CRM software, Microsoft Office suite, and other core account management tools.
- Accuracy and thoroughness in maintaining client records, reporting, and commercial documentation.
- Capability to manage conflicts and challenging situations diplomatically while adapting to evolving requirements.
Where you’ll work:
This Senior Account Manager position requires you to be in the London office (Holborn) two days per week.
Diversity and Inclusion at Thredd:
Here at Thredd, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected and empowered. We welcome applications from people of all backgrounds, experiences and identities. If you require any adjustments during the recruitment process, please let us know and we would be happy to support you.
Our Values:
Our values-driven culture is what unites our teams globally and our teams is what drives our success; Here are what the values mean for you in this Senior Account Manager position:
- Own it and deliver – Taking responsibility for your own performance and being successful in your own role.
- Collaborate purposefully – Building trusted relationships with colleagues, supporting activities and being successful together.
- Think differently – Asking questions to check understanding and sharing your ideas to support continuous improvement.
- Act courageously – Stepping out of your comfort zone and embracing change to help you learn and grow.
Senior Account Manager London, England, United Kingdom employer: Global Processing Services
Contact Detail:
Global Processing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager London, England, United Kingdom
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for the payments industry during interviews. Share insights on trends and how you can drive growth. It’s all about demonstrating your expertise and enthusiasm!
✨Tip Number 3
Prepare to discuss real-life scenarios where you've influenced stakeholders or resolved conflicts. We want to see how you handle challenges and drive results in your previous roles.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you note can keep you top of mind and show your genuine interest in the role. Plus, it’s a great way to reiterate your fit for the position.
We think you need these skills to ace Senior Account Manager London, England, United Kingdom
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the payments industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about driving strategic growth and building client relationships.
Tailor Your Experience: Make sure to highlight your relevant experience in account management and the financial services sector. We’re looking for someone who understands payment processing, so don’t be shy about showcasing your skills and achievements in this area.
Be Data-Driven: Since analysing sales data and trends is key to the role, include specific examples of how you've used data to drive insights and decision-making in your previous roles. This will show us that you can leverage metrics to achieve results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Global Processing Services
✨Know Your Clients
Before the interview, research Thredd's key clients and their industries. Understanding their needs and how Thredd supports them will help you demonstrate your ability to build and nurture trusted relationships.
✨Showcase Your Data Skills
Be prepared to discuss how you've used sales data and metrics in previous roles. Bring examples of how you've analysed trends to drive insights and decision-making, as this is crucial for the Senior Account Manager position.
✨Prepare for Stakeholder Scenarios
Think of specific examples where you've influenced stakeholders or negotiated contracts. Be ready to share these stories during the interview to showcase your ability to manage client commercial requirements effectively.
✨Stay Ahead of Industry Trends
Familiarise yourself with the latest developments in the payments sector. Being able to discuss current trends and how they impact Thredd's business will show your passion for the industry and your proactive approach.
