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- Tasks: Lead and mentor the design team, ensuring top-notch UX/UI for our payment platform.
- Company: Thredd is a cutting-edge payments partner, certified by major financial brands, processing billions in transactions.
- Benefits: Enjoy a dynamic work environment with opportunities for innovation and collaboration.
- Why this job: Join us to shape the future of payments while making a real impact in FinTech.
- Qualifications: Experience in payments/FinTech and proven leadership in design roles are essential.
- Other info: Familiarity with Figma and a passion for user-centered design will set you apart.
The predicted salary is between 54000 - 84000 £ per year.
Job Description
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Thredd is the trusted next-gen payments partner for innovators looking to modernise their payments offering. Certified by Mastercard, Visa and Diners & Discover, we process billions of debit, prepaid and credit transactions annually, supporting consumer and corporation FinTechs, digital banks and embedded finance providers across the globe. Our unique offering is our client-centric approach, combining hands-on support with modern, reliable and scalable technology.
Our assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later, FX, remittance, and open banking innovators.
About The Head Of Product Design
We are looking for a hands-on Head of Product Design to manage and mentor the design team, playing a key part in leading and contributing to the UX/UI experience for our platform products. You will be ensuring the design standards are aligned with industry best practices, user journeys and brand guidelines.
The Head of Product Design will define the strategy for our products, establish the principles and guidelines to ensure consistency in design language, style and functionality.
What you will be doing as a Head of Product Design
- Ensuring high-quality, user-centred designs are delivered across all touchpoints, from ideation to implementation.
- Partnering with sales and customer success teams to gather feedback and ensure that the product platform remains customer-centric
Data & Reporting
- Championing the voice of the user, leveraging research, data, and insights to inform design decisions and improve user satisfaction. (Indirectly linked to data-driven decision-making in design).
- Measuring and improving design impact, acting as the advocate and spokesperson for the user and design perspective in the product development process.
- Defining the design goals and direction for the product or product portfolio by understanding user needs, market opportunities, business objectives, and technical constraints.
- Ensuring the design system is maintained in Figma to enable rapid iteration and consistency across the design platform.
- Implementing and refining design workflows, tools, and standards to enhance team efficiency and consistency.
Planning & Prioritisation
- Driving alignment on product design priorities and delivery timelines with senior stakeholders and executives.
- Overseeing design workflow, assign tasks, review deliverables, and provide feedback and guidance to the team.
Strategic Impact
- Define the design goals and direction for the product portfolio by understanding user needs, market opportunities, business objectives, and technical constraints.
- Lead and mentor the design team, including setting design standards, processes, and tools, and driving alignment with organizational goals.
- Communicate design decisions and goals effectively to the broader organization, ensuring alignment across teams and stakeholders.
What you will bring to the Head of Product Design position
- Experience working in payments/FinTech
- Proven experience of leading and mentoring design teams in a hands-on leadership role
- Expertise in cross-functional collaboration including Product Managers, Engineers, stakeholders and users to align design vision with product roadmap and company strategy
- Strong background in defining design goals and direction for products
- Proficiency in managing design systems in Figma
- Familiar with a wide range of design tools such as Figma, Sketch, Adobe Creative Suite and front-end development concepts
- Proven track record of implementing and refining design work-flows, tools and standards to enhance team efficiency, consistency and performance
- Demonstrated ability to partner with Sales and Customer Success teams
Seniority level
- Seniority levelDirector
Employment type
- Employment typeFull-time
Job function
- Job functionProduct Management
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Head of Product Design employer: Global Processing Services
Contact Detail:
Global Processing Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product Design
✨Tip Number 1
Familiarize yourself with the latest trends in UX/UI design, especially within the FinTech sector. Understanding how to create user-centered designs that align with industry standards will give you a competitive edge.
✨Tip Number 2
Network with professionals in the payments and FinTech industries. Attend relevant conferences or webinars to connect with potential colleagues and learn about the challenges they face, which can inform your approach to the role.
✨Tip Number 3
Showcase your experience in leading design teams by preparing examples of successful projects where you mentored others. Highlight how your leadership contributed to improved design outcomes and team efficiency.
✨Tip Number 4
Be ready to discuss how you would implement and maintain a design system in Figma. Prepare to share your thoughts on best practices for ensuring consistency and rapid iteration across design workflows.
We think you need these skills to ace Head of Product Design
Some tips for your application 🫡
Understand the Company: Dive deep into Thredd's mission and values. Familiarize yourself with their payment solutions and client-centric approach to ensure your application reflects an understanding of their business.
Tailor Your CV: Highlight your experience in payments and FinTech, focusing on leadership roles in design. Make sure to showcase your proficiency with design tools like Figma and your ability to mentor teams.
Craft a Compelling Cover Letter: In your cover letter, emphasize your hands-on leadership style and how you have successfully driven design strategies in previous roles. Mention specific examples of cross-functional collaboration and user-centered design.
Showcase Your Design Portfolio: Include a link to your design portfolio that demonstrates your expertise in UX/UI design. Highlight projects that align with Thredd's focus on innovation and customer-centric solutions.
How to prepare for a job interview at Global Processing Services
✨Showcase Your Leadership Skills
As a Head of Product Design, you'll be expected to lead and mentor a design team. Be prepared to discuss your previous leadership experiences, how you've guided teams, and the impact of your mentorship on their growth and project outcomes.
✨Demonstrate Customer-Centric Thinking
Thredd values a customer-centric approach. Share examples of how you've gathered user feedback and integrated it into your design process. Highlight any specific projects where user satisfaction was significantly improved through your design decisions.
✨Discuss Your Experience with Design Systems
Familiarity with managing design systems in Figma is crucial for this role. Be ready to explain your experience with design systems, how you've maintained them, and the benefits they brought to your previous projects in terms of efficiency and consistency.
✨Prepare for Cross-Functional Collaboration
This position requires collaboration with various teams, including Product Managers and Engineers. Prepare to discuss how you've successfully worked across departments in the past, aligning design vision with product roadmaps and company strategies.
