Telemarketing Team Manager

Telemarketing Team Manager

Stockport Full-Time 28000 - 42000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Lead and develop a remote team of telesales advisors to achieve sales targets.
  • Company: Join Takepayments, the UK's trusted payments provider, part of the Fortune 500 Global Payments Group.
  • Benefits: Earn a competitive salary with uncapped commission and enjoy exciting events and incentives.
  • Why this job: Be part of a dynamic team that values your skills and offers career growth opportunities.
  • Qualifications: Proven experience in managing remote telesales teams and a passion for sales success required.
  • Other info: This role is fully remote, allowing you to work from anywhere in the UK.

The predicted salary is between 28000 - 42000 £ per year.

Telemarketing Team Manager page is loaded

Telemarketing Team Manager

Apply remote type Remote locations Stockport, United Kingdom time type Full time posted on Posted Yesterday job requisition id R0063965

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Join Our Team as a Telesales Team Manager!

Are you a dynamic sales leader with a proven track record in managing high-performing telesales teams remotely? We’re looking for an ambitious Telemarketing Team Manager to take charge of a growing team of appointment setters, driving performance, quality, and results for our field sales force.

Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are the UKs most trusted payments provider with an outstanding 4.9 rating on Trustpilot. We are a part of the Global Payments Group who are a Fortune 500 company that offer a full range of configurable solutions that unify every aspect of commerce. We make it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.

Benefits of being our Telemarketing Team Manager:

  • £35k basic with Uncapped commission structure – the more your team delivers, the more you earn (OTE £70k+)

  • Opportunity for career growth within a dynamic and supportive team.

  • Access to incredible events and incentives, including once-in-a-lifetime experiences at luxury worldwide destinations

  • Join a collaborative, energetic, and supportive team environment

Responsibilities for our Telemarketing Team Manager:

  • Manage, coach and develop a team of circa 20-25 Telemarketing Advisors.

  • Achieve and exceed monthly sales targets and performance metrics.

  • Monitor productivity and drive KPIs to ensure consistent delivery of high-quality leads

  • Ensure the quality and qualification of all appointments set for field sales reps.

  • Conduct regular 1-2-1 coaching sessions, team meetings, and ongoing performance reviews.

  • Collaborate closely with internal teams to support a seamless sales process and outstanding customer experience.

Requirements for our Telemarketing Team Manager:

  • A motivated and target-driven leader with a passion for sales success

  • Demonstrable experience managing remote telesales/telemarketing teams in a high-paced environment.

  • A strong track record of exceeding team sales targets and driving performance through coaching.

  • Commercially astute with a strategic approach to planning and pipeline development.

  • Exceptional communication and interpersonal skills that inspire and influence teams.

  • Experience in Payment Solutions is advantageous, but not essential.

  • An energetic and enthusiastic attitude with a genuine passion for team development and results.

Ready to take the next step in your sales leadership career?Apply now and become part of a high-performance team where your skills and results are truly rewarded.

#LI-Remote

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com .

Interested in learning more about Global Payments and Our Family of Brands?

Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

Headquartered in Georgia with nearly 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit www.globalpaymentsinc.com and follow Global Payments on Twitter (@globalpayinc), LinkedIn and Facebook.

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Telemarketing Team Manager employer: Global Payments

Global Payments is an exceptional employer, offering a dynamic and supportive work culture that fosters employee growth and success. As a Telemarketing Team Manager, you will benefit from a competitive salary with uncapped commission potential, access to unique incentives, and the opportunity to lead a high-performing team in a rapidly growing sector. Join us in Stockport and be part of a collaborative environment where your contributions are valued and rewarded.
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Contact Detail:

Global Payments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telemarketing Team Manager

✨Tip Number 1

Familiarise yourself with the latest trends in telemarketing and sales management. Understanding the current landscape will help you speak confidently about strategies and tools that can drive your team's performance.

✨Tip Number 2

Network with professionals in the payments industry. Engaging with others who have experience in payment solutions can provide valuable insights and connections that may benefit your application.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed remote teams in the past. Be ready to share specific examples of how you've driven performance and exceeded targets.

✨Tip Number 4

Research Global Payments and Takepayments thoroughly. Understanding their mission, values, and recent developments will allow you to tailor your conversation and demonstrate your genuine interest in the role.

We think you need these skills to ace Telemarketing Team Manager

Team Leadership
Coaching and Development
Sales Performance Management
Remote Team Management
Target-Driven Mindset
Communication Skills
Interpersonal Skills
Strategic Planning
Pipeline Development
Performance Metrics Analysis
KPI Monitoring
Customer Experience Focus
Motivational Skills
Problem-Solving Skills
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing telesales teams, particularly in remote settings. Use specific metrics to demonstrate how you've exceeded sales targets and driven performance.

Craft a Compelling Cover Letter: In your cover letter, express your passion for sales leadership and team development. Mention any relevant experience in the payments industry and how it aligns with the company's goals.

Showcase Your Leadership Skills: Provide examples of how you've successfully coached and developed teams in previous roles. Highlight your ability to inspire and influence others, as this is crucial for the Telemarketing Team Manager position.

Research the Company: Familiarise yourself with Global Payments and Takepayments. Understanding their services and company culture will help you tailor your application and show genuine interest in the role.

How to prepare for a job interview at Global Payments

✨Showcase Your Leadership Skills

As a Telemarketing Team Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed and motivated teams in the past, especially in remote settings. Highlight specific instances where your coaching led to improved performance.

✨Understand the Sales Metrics

Familiarise yourself with key performance indicators (KPIs) relevant to telemarketing. Be ready to discuss how you have previously driven sales targets and what strategies you implemented to achieve them. This shows that you are results-oriented and understand the metrics that matter.

✨Communicate Effectively

Exceptional communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen actively and respond thoughtfully to questions, demonstrating your interpersonal skills.

✨Research the Company and Industry

Before the interview, take time to research Global Payments and the payment solutions industry. Understanding their services and market position will allow you to tailor your responses and show genuine interest in the company, which can set you apart from other candidates.

Telemarketing Team Manager
Global Payments
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  • Telemarketing Team Manager

    Stockport
    Full-Time
    28000 - 42000 £ / year (est.)

    Application deadline: 2027-07-14

  • G

    Global Payments

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