Global Payments is seeking a customer/technical support specialist in the United Kingdom. You will assist developers integrating with the Global Payments platform, handling onboarding, in-life support and escalations.
You will engage customers and their developers via calls and online meetings, respond to tickets within SLAs, document resolutions for audit trails and collaborate with cross-functional teams to ensure timely, accurate responses.
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Payments Solutions Analyst II - Customer & Tech Support in Leicester employer: Global Payments
Global Payments is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration among its diverse global teams. Employees benefit from dynamic growth opportunities, competitive compensation, and the chance to shape the future of payments technology while working in a supportive environment that values inclusivity and excellence.
