Global Payments is seeking a high-energy ITSM Process Improvement Analyst to join our ITSM Office. You will lead continual service improvement initiatives, collaborate across teams, and report to senior leaders, helping shape ITSM strategies that improve user experiences and productivity.
The ideal candidate has 5+ years in ITSM, strong problem solving, and excellent communication. You will partner with tools teams and process owners to deliver measurable improvements.
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ITSM Process Improvement Lead in Knaresborough employer: Global Payments
Global Payments is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration among its diverse global teams. Employees benefit from dynamic growth opportunities, competitive compensation, and the chance to shape the future of payments technology while working in a supportive environment that values inclusivity and excellence.