Global Payments is seeking an ITSM Process Improvement Analyst to drive continual service improvement across ITSM practices, governance, and tools, delivering better user experiences and productivity. You will work with senior leaders and cross‑functional teams to define and implement ITSM strategies and solutions.
This is a fast‑moving, highly collaborative role that requires stakeholder empathy, strong technical acumen, and the ability to lead across boundaries.
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ITSM Process Improvement & CSI Leader in Knaresborough employer: Global Payments
Global Payments is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration among its diverse global teams. Employees benefit from dynamic growth opportunities, competitive compensation, and the chance to shape the future of payments technology while working in a supportive environment that values inclusivity and excellence.