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- Tasks: Support managers with employee relations issues and coach them on best practices.
- Company: Global Payments, a leader in payment technology and solutions.
- Benefits: Competitive salary, dynamic work environment, and professional development opportunities.
- Why this job: Make a real impact on employee relations and help shape workplace culture.
- Qualifications: CIPD Level 5 and 5 years of HR experience required.
- Other info: 6-month fixed term contract with potential for growth.
The predicted salary is between 36000 - 60000 £ per year.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
PURPOSE
The Employee Relations Specialist will guide and support managers on a range of ER Issues, coaching them on how to handle cases confidently and compliantly. Utilising your knowledge of UK employment legislation, policy and best practice to guide and advise line managers through a range of ER cases, ensuring you offer a value-added advisory service on all people management matters.
DUTIES AND RESPONSIBILITIES
- Coaching and upskilling managers on ER Issues, supporting them through various situations including grievances, disciplinaries, conduct, absence management and performance.
- Provide advice confidently based on a sound understanding of the organisation’s HR policies, procedures and best practice.
- Meet with team members/managers to document employee relations activities including absence, discipline, performance, absence management, and flexible working options.
- Identify ER trends and provide recommendations to address repeat issues.
- Ensure all employee documentation is accurate, validated and meets legal requirements.
- Preparing documentation for employment tribunal as and when required.
- Answer employee ER questions on HR policies, practices, procedures and programs.
- Support managers to understand learning and training needs of their employees and coach them to have honest conversations with their people about their strengths, limitations, development needs and career aspirations.
- Work closely with HR colleagues across the business to monitor, review and update HR policies in line with current legislation and best practice.
- Effectively maintain accurate employee information manually or in a Human Resources Information System.
- Effectively prioritise and complete workload in accordance with specified timescales.
COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOUR)
- Strong understanding of employment law and best practices.
- Listening, engaging and advisory skills.
- Ability to communicate with a range of people at varying levels.
- Strong relationship building skills.
- Ability to work to strict deadlines and prioritise cases and workload.
- Proven track record as an experienced ER Specialist.
QUALIFICATIONS
- Minimum CIPD Level 5 qualification.
- Minimum of 5 years’ experience as an HR Advisor or HR Generalist in a Corporate arena.
- Experience working within HR function.
Employee Relations Specialist (6 month FTC) in Leicester employer: Global Payments UK Ltd
Contact Detail:
Global Payments UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist (6 month FTC) in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We suggest using the STAR method to structure your answers – it’ll help you showcase your skills and experiences effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace Employee Relations Specialist (6 month FTC) in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Specialist role. Highlight your experience with UK employment legislation and any relevant coaching or advisory roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how you can add value to our team. Keep it concise but impactful, and don’t forget to mention your understanding of HR policies and best practices.
Showcase Your Experience: In your application, be sure to showcase specific examples of how you've handled ER issues in the past. Whether it's coaching managers or managing grievances, we want to hear about your successes and how you navigated challenges.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows you're keen on joining our dynamic team!
How to prepare for a job interview at Global Payments UK Ltd
✨Know Your Employment Law
Brush up on UK employment legislation before your interview. Being able to discuss relevant laws and how they apply to employee relations will show that you’re not just knowledgeable but also passionate about the role.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully handled ER issues, like grievances or disciplinaries. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your problem-solving skills in action.
✨Showcase Your Coaching Skills
Since the role involves coaching managers, be ready to discuss how you've supported others in the past. Highlight your ability to communicate effectively and build relationships, as these are key to guiding managers through complex ER cases.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to employee relations and how they handle specific challenges. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and work style.
