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For Companies At a Glance
- Tasks: Lead and develop a remote telesales team to achieve sales targets.
- Company: Join Global Payments Inc., a top-rated UK payments provider with a Fortune 500 backing.
- Benefits: Earn a competitive salary with uncapped commission and enjoy exciting events and incentives.
- Why this job: Be part of a dynamic team where your leadership skills drive success and growth.
- Qualifications: Experience in managing telesales teams and a passion for sales are essential.
- Other info: This is a full-time role with opportunities for career advancement.
The predicted salary is between 42000 - 58000 £ per year.
Description
Join Our Team as a Telemarketing Team Manager
Are you a dynamic sales leader with a proven track record in managing high-performing telesales teams remotely? We\’re looking for an ambitious Telemarketing Team Manager to take charge of a growing team of appointment setters, driving performance, quality, and results for our field sales force.
Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are the UKs most trusted payments provider with an outstanding 4.9 rating on Trustpilot. We are a part of the Global Payments Group who are a Fortune 500 company that offer a full range of configurable solutions that unify every aspect of commerce. We make it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Benefits of being our Telemarketing Team Manager:
- £35k basic with Uncapped commission structure – the more your team delivers, the more you earn (OTE £70k+)
- Opportunity for career growth within a dynamic and supportive team.
- Access to incredible events and incentives, including once-in-a-lifetime experiences at luxury worldwide destinations
- Join a collaborative, energetic, and supportive team environment
Responsibilities for our Telemarketing Team Manager:
- Manage, coach and develop a team of circa 20-25 Telemarketing Advisors.
- Achieve and exceed monthly sales targets and performance metrics.
- Monitor productivity and drive KPIs to ensure consistent delivery of high-quality leads
- Ensure the quality and qualification of all appointments set for field sales reps.
- Conduct regular 1-2-1 coaching sessions, team meetings, and ongoing performance reviews.
- Collaborate closely with internal teams to support a seamless sales process and outstanding customer experience.
Requirements for our Telemarketing Team Manager:
- A motivated and target-driven leader with a passion for sales success
- Demonstrable experience managing remote telesales/telemarketing teams in a high-paced environment.
- A strong track record of exceeding team sales targets and driving performance through coaching.
- Commercially astute with a strategic approach to planning and pipeline development.
- Exceptional communication and interpersonal skills that inspire and influence teams.
- Experience in
Telemarketing Team Manager employer: Global Payments Inc.
Contact Detail:
Global Payments Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Team Manager
✨Tip Number 1
Familiarise yourself with the latest trends in telemarketing and sales management. Understanding the current landscape will help you speak confidently about strategies and tools that can drive your team's performance.
✨Tip Number 2
Network with professionals in the payments industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Telemarketing Team Manager role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed remote teams in the past. Be ready to share specific examples of how you've driven performance and exceeded targets.
✨Tip Number 4
Research Global Payments Inc. and their services thoroughly. Being knowledgeable about their offerings will not only impress during interviews but also show your genuine interest in the company and its mission.
We think you need these skills to ace Telemarketing Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing telesales teams, especially in a remote setting. Use specific metrics to demonstrate how you've exceeded sales targets and driven performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and team development. Mention your leadership style and how it aligns with the company's goals. Be sure to include examples of your coaching success and team achievements.
Showcase Relevant Experience: When detailing your work history, focus on roles that involved managing teams, achieving sales targets, and improving performance metrics. Highlight any experience in the payments industry, even if it's not essential.
Prepare for Potential Questions: Anticipate questions related to team management, performance metrics, and your approach to coaching. Prepare examples that showcase your strategic thinking and ability to inspire your team.
How to prepare for a job interview at Global Payments Inc.
✨Showcase Your Leadership Skills
As a Telemarketing Team Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed and motivated teams in the past, focusing on specific outcomes and improvements you've driven.
✨Know the Company Inside Out
Research Global Payments Inc. thoroughly before your interview. Understand their services, values, and recent achievements. This knowledge will help you tailor your responses and show genuine interest in the company.
✨Prepare for Performance Metrics Questions
Expect questions about how you measure success and drive performance. Be ready to discuss KPIs you've used in previous roles and how you've helped your team exceed sales targets through coaching and development.
✨Demonstrate Your Communication Skills
Exceptional communication is key for this role. Practice articulating your thoughts clearly and confidently. You might also want to prepare a few scenarios where your communication skills led to positive outcomes in team dynamics or client interactions.