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- Tasks: Review applications, contact customers, and ensure data accuracy.
- Company: Join a dynamic team in the payments industry.
- Benefits: Competitive salary, flexible hours, and growth opportunities.
- Why this job: Be part of a crucial process that supports customer satisfaction.
- Qualifications: Strong attention to detail and excellent communication skills.
- Other info: Fast-paced environment with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Our Onboarding & Acquiring Executives are the first team to interact with a new customer after they have chosen Takepayments for their businesses\’ payment solutions. Our Team ensures a customer\’s application is approved within the shortest possible timeframe whilst verifying that the business meets the eligibility criteria.
Takepayments is based around a high-performance culture. The right candidate will need to have a proven track record of high performance in their previous role. They will be passionate about delivering great outcomes for customers whilst having a strong attention to detail and analytical qualities.
Being confident speaking to customers, asking questions and gathering information via the telephone is key. The ability to gather the required information whilst keeping a customer engaged in the early stages of their relationship with us is an essential skill.
Great listening and communication skills alongside a positive energy and attitude is an absolute must
Benefits of being our Onboarding and Acquiring Executive:
- Excellent Basic Salary with uncapped commission
- Work From Home Opportunity
- In depth Training and Development with the opportunity to progress your career
- No Weekends
- 40 Hour week – Shifts Monday – Friday 8.30am to 5.30pm
Responsibilities for our Onboarding and Acquiring Executive:
-
Review applications submitted by Payment Consultants, ensuring all data is accurate and complete.
- Contact customers via phone and email to request additional documentation or clarification when required.
- Liaise with acquirers, third parties, payment consultants, and customers to gather necessary information and resolve discrepancies.
- Cross-reference data across multiple systems to ensure consistency and accuracy.
- Achieve productivity and quality targets, ensuring timely completion of tasks while maintaining a high standard of work.
Requirements for our Onboarding and Acquiring Executive:
- Strong technical aptitude and the ability to quickly learn and navigate different systems and software.
- Ability to multi task and work in a fast paced environment.
- Excellent communication skills, both verbal and written.
- Customer-focused with a passion for delivering exceptional service.
- Proven ability to work in a fast-paced and demanding environment.
- Self-motivated and goal-oriented with a drive to achieve and exceed targets.
- Previous experience in a customer-facing or account management role is a plus.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact
Onboarding & Acquiring Executive employer: Global Payments Inc.
Contact Detail:
Global Payments Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding & Acquiring Executive
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help us articulate our thoughts clearly and confidently when it’s our turn to shine.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that we’re engaged and serious about the role. Plus, it gives us a chance to find out if the company is the right fit for us.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in leaving a positive impression. It shows our enthusiasm and keeps us on their radar as they make their decision.
We think you need these skills to ace Onboarding & Acquiring Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Onboarding & Acquiring Executive role. Highlight your experience with data accuracy and customer communication, as these are key in our day-to-day tasks.
Showcase Your Attention to Detail: Since we deal with a lot of data, it’s crucial to demonstrate your attention to detail. Mention any past experiences where you’ve successfully managed data or resolved discrepancies.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position.
How to prepare for a job interview at Global Payments Inc.
✨Know the Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Onboarding & Acquiring Executive. Familiarise yourself with the key tasks like reviewing applications and liaising with various stakeholders. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as resolving discrepancies or contacting customers for additional documentation. Think of examples from your past experiences where you've successfully navigated similar challenges. This will demonstrate your problem-solving skills and ability to maintain high standards under pressure.
✨Showcase Your Attention to Detail
Since the role involves cross-referencing data and ensuring accuracy, be ready to discuss how you ensure precision in your work. You might want to share techniques you use to double-check your work or any tools that help you maintain accuracy. This will highlight your suitability for the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the tools they use for data management, or how they measure productivity and quality targets. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
