At a Glance
- Tasks: Manage the ServiceNow product backlog and drive prioritisation with engineering teams.
- Company: Join a leading global payments company shaping the future of commerce.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work in a matrixed environment with diverse challenges.
- Why this job: Make a real impact in a fast-paced, innovative team.
- Qualifications: Experience as a ServiceNow Product Owner or BA in a large enterprise.
The predicted salary is between 60000 - 80000 £ per year.
Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a ServiceNow Product Owner to join our ever-evolving Payments Product team and help shape the future of global commerce.
What You'll Own
- Own and manage the ServiceNow product backlog, ensuring alignment to business priorities, service outcomes, and strategic roadmap.
- Translate stakeholder requirements into clear, high-quality user stories, acceptance criteria, and deliverables.
- Drive prioritization and sprint planning with engineering teams, balancing technical debt, enhancements, and business demand.
- Lead stakeholder engagement, ensuring transparency, expectation management, and value delivery across business units.
- Ensure UAT, release readiness, and quality governance are consistently applied, supporting successful adoption and minimal disruption.
What You'll Bring
- Proven ServiceNow Product Owner or BA experience in a large enterprise environment.
- ServiceNow CSA certification (desirable).
- Demonstrable experience writing high-quality user stories with clear acceptance criteria in an Agile delivery environment.
- Experience facilitating requirements workshops and stakeholder sessions at senior level.
- Strong analytical and problem-solving skills — able to decompose complex business problems into deliverable platform solutions.
- Excellent written and verbal communication skills — able to present confidently to senior leaders and non-technical stakeholders.
- Comfortable operating in a matrixed, fast-changing enterprise environment with competing priorities.
- CIS certification is a strong advantage.
Evergreen - ServiceNOW Product Owner (JR0609978) in Manchester employer: Global Payments Inc.
Join a leading global payments company that prioritises employee growth and development, offering first-class training to ensure your success in the field. With a dynamic work culture that fosters collaboration and innovation, you'll have the opportunity to build meaningful relationships while exceeding sales targets and earning a competitive income. Located in Stockport, our inclusive team is dedicated to empowering each other and driving excellence in the ever-evolving world of commerce.
