At a Glance
- Tasks: Lead risk and compliance strategies to protect and grow our global payments business.
- Company: Join a leading name in the payments industry with a dynamic, inclusive culture.
- Benefits: Competitive salary, career growth opportunities, and a chance to work globally.
- Other info: Collaborate with top minds and enjoy unmatched energy and connections.
- Why this job: Shape the future of commerce while driving innovation and integrity in a global setting.
- Qualifications: Experience in risk management and compliance within regulated environments is essential.
The predicted salary is between 63000 - 77000 £ per year.
Ready to take your career global?
Make your mark at one of the biggest names in payments.
We’re looking for a Director, Issue Management to join our ever-evolving Risk & Compliance Team and help shape the future of global commerce.
In this role, you will drive the strategies, frameworks and governance that protect our business, clients and partners while enabling sustainable growth across a complex global payments landscape.
Your leadership will help strengthen compliance, operational resilience and risk management practices, ensuring Global Payments continues to innovate with confidence and integrity.
Working with senior leaders across the organization, you will influence critical business decisions, identify emerging risks and opportunities, and help create a secure, compliant and resilient foundation that supports our mission to power commerce worldwide.
- What you'll own
- Lead the evolution of enterprise risk and compliance programs, ensuring the organization remains resilient, compliant and well-positioned to navigate regulatory change while supporting strategic business growth.
- Shape risk-informed decision-making across the business, delivering insights, governance reporting and recommendations that help executives balance opportunity, risk and long-term value creation.
- Strengthen operational resilience and business continuity capabilities, driving preparedness strategies that minimize disruption, protect clients and safeguard business performance during critical events.
- Champion a culture of accountability and ethical conduct, influencing leaders and teams to proactively manage risk, maintain regulatory compliance and uphold the highest standards of integrity.
- Drive continuous improvement across risk, audit and assurance processes, identifying emerging threats, closing control gaps and enhancing organizational effectiveness to protect our people, assets and reputation.
- What you'll bring
- Significant experience leading enterprise risk, compliance, governance or operational risk programs within a complex, highly regulated organization.
- Proven success influencing senior leaders and stakeholders to drive risk-based decisions, strengthen controls and deliver measurable business outcomes.
- Deep knowledge of regulatory compliance, risk management frameworks, audit practices and business continuity principles.
- Strong analytical and strategic thinking skills, with the ability to translate complex data, risks and regulatory requirements into actionable business recommendations.
- Demonstrated ability to lead, develop and empower high-performing teams while fostering a culture of ownership, accountability and continuous improvement.
- It’s a bonus if you have
- Experience within the payments, financial services or technology industries.
- Advanced degree in a related field or relevant professional risk, compliance or governance certification.
- Track record of leading enterprise-wide transformation initiatives that enhanced compliance effectiveness, operational resilience or risk maturity.
- About The Team
Our inclusive and global teams win together every day.
We’re proud to have the best minds in the industry, who you can learn from as you grow your career.
The people, the energy, the connections – it’s unmatched.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team.
We’re curious and innovative – always finding better ways to deliver impact.
We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer.
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Director, Issues Management in London employer: Global Payments Inc.
Join a leading global payments company that prioritises employee growth and development, offering first-class training to ensure your success in the field. With a dynamic work culture that fosters collaboration and innovation, you'll have the opportunity to build meaningful relationships while exceeding sales targets and earning a competitive income. Located in Stockport, our inclusive team is dedicated to empowering each other and driving excellence in the ever-evolving world of commerce.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Issues Management in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Global Payments Inc. looking for candidates who are engaged and informed.
We think you need these skills to ace Director, Issues Management in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Global Payments Inc.. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Global Payments Inc.
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Global Payments Inc.’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
