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- Tasks: Support managers with employee relations issues and coach them on best practices.
- Company: Join Global Payments Inc., a leader in financial services and IT consulting.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real difference in workplace culture and employee satisfaction.
- Qualifications: CIPD Level 5 and 5+ years in HR or as an ER Specialist required.
- Other info: Dynamic environment with a focus on compliance and employee development.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Employee Relations Specialist role at Global Payments Inc.
Purpose
The Employee Relations Specialist will guide and support managers on a range of ER issues, coaching them on how to handle cases confidently and compliantly.
Description
Utilising your knowledge of UK employment legislation, policy and best practice to guide and advise line managers through a range of ER cases, ensuring you offer a value‑added advisory service on all people management matters.
Responsibilities
- Coaching and upskilling managers on ER Issues, supporting them through various situations including grievances, disciplinaries, conduct, absence management and performance.
- Provide advice confidently based on a sound understanding of the organisation’s HR policies, procedures and best practice.
- Meet with team members/managers to document employee relations activities including absence, discipline, performance, absence management, and flexible working options.
- Identify ER trends and provide recommendations to address repeat issues.
- Ensure all employee documentation is accurate, validated and meets legal requirements.
- Preparing documentation for employment tribunal as and when required.
- Answer employee ER questions on HR policies, practices, procedures and programs.
- Support managers to understand learning and training needs of their employees and coach them to have honest conversations with their people about their strengths, limitations, development needs and career aspirations.
- Work closely with HR colleagues across the business to monitor, review and update HR policies in line with current legislation and best practice.
- Effectively maintain accurate employee information manually or in a Human Resources Information System.
- Effectively prioritise and complete workload in accordance with specified timescales.
Competencies
- Strong understanding of employment law and best practices.
- Listening, engaging and advisory skills.
- Ability to communicate with a range of people at varying levels.
- Strong relationship building skills.
- Ability to work to strict deadlines and prioritise cases and workload.
- Proven track record as an experienced ER Specialist.
Qualifications
- Minimum CIPD Level 5 qualification.
- Minimum of 5 years’ experience as an HR Advisor or HR Generalist in a Corporate arena.
- Experience working within HR function.
Seniority level: Mid‑Senior level
Employment type: Full-time
Job function: Human Resources
Industries: Financial Services, IT Services, IT Consulting
Employee Relations Specialist in Leicester employer: Global Payments Inc.
Contact Detail:
Global Payments Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, especially those who have experience in employee relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK employment legislation and best practices. We recommend creating a cheat sheet of key points to discuss, so you can confidently showcase your expertise during the interview.
✨Tip Number 3
Don’t just apply; engage! When you submit your application through our website, follow up with a quick email to express your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and get comfortable discussing your experience in handling ER issues. The more you practice, the more confident you'll feel!
We think you need these skills to ace Employee Relations Specialist in Leicester
Some tips for your application 🫡
Know Your Stuff: Before you start writing, brush up on your knowledge of UK employment legislation and best practices. This will not only help you tailor your application but also show us that you're serious about the Employee Relations Specialist role.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight your experience with coaching managers and handling ER issues, as we want to see how you can add value to our team.
Showcase Your Skills: Use examples from your past experiences to demonstrate your strong relationship-building skills and your ability to communicate effectively. We love seeing how you've made a difference in previous roles!
Apply Through Our Website: When you're ready, head over to our website to submit your application. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Global Payments Inc.
✨Know Your Employment Law
Brush up on UK employment legislation before the interview. Being able to confidently discuss relevant laws and how they apply to employee relations will show that you’re well-prepared and knowledgeable, which is crucial for this role.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached managers through ER issues in the past. Highlight specific situations where your guidance made a difference, as this will demonstrate your ability to add value to the team.
✨Be Ready to Discuss Trends
Think about any trends you've noticed in employee relations during your career. Be prepared to share insights on how you've addressed repeat issues and what recommendations you would make to improve processes at Global Payments Inc.
✨Practice Your Communication Style
Since this role requires strong relationship-building skills, practice articulating your thoughts clearly and engagingly. Consider how you can adapt your communication style to connect with different levels of management and employees.
