Global Payments Inc. is seeking a Quality Assurance Analyst to join our Operational Assurance team and help shape the future of global commerce.
You will conduct quality evaluations across telephone, email, chat, and other channels, and assess interactions against established quality frameworks and compliance requirements. You will monitor trends, identify gaps, gather and maintain quality reports, and collaborate with managers and teams to drive improvements that enhance business performance
#J-18808-LjbffrGlobal Payments QA Analyst: Drive Quality & Insights in Gateshead employer: Global Payments Inc.
Join a leading global payments company that prioritises employee growth and development, offering first-class training to ensure your success in the field. With a dynamic work culture that fosters collaboration and innovation, you'll have the opportunity to build meaningful relationships while exceeding sales targets and earning a competitive income. Located in Stockport, our inclusive team is dedicated to empowering each other and driving excellence in the ever-evolving world of commerce.