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- Tasks: Enhance IT Service Management practices and engage stakeholders to implement ITIL strategies.
- Company: Leading financial technology firm in the UK with a focus on innovation.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Make a real impact by improving user experiences through effective ITSM practices.
- Qualifications: Over 6 years of experience in ITSM and strong technical skills.
- Other info: Opportunity to work in a dynamic environment with career advancement potential.
The predicted salary is between 48000 - 72000 £ per year.
A leading financial technology firm in the UK is seeking an ITSM Practice Specialist to enhance IT Service Management practices. The ideal candidate should have over 6 years of experience and strong technical skills. This collaborative role will involve engaging stakeholders and implementing ITIL-based strategies.
You will promote ITSM practices across the organization to improve user and stakeholder experiences, ensuring a positive impact through effective communication and collaboration.
Enterprise ITSM Strategy & Practice Leader employer: Global Payments Inc.
Contact Detail:
Global Payments Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise ITSM Strategy & Practice Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an ITSM role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, be ready to discuss your experience with ITIL-based strategies and how you've improved IT service management practices in the past. Make it clear that you’re the go-to person for enhancing user experiences.
✨Tip Number 3
Prepare for interviews by researching the company’s current ITSM practices. Tailor your responses to show how your skills align with their needs. This will demonstrate your genuine interest and help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Enterprise ITSM Strategy & Practice Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Management and any relevant ITIL certifications. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing ITSM practices and how your collaborative approach can benefit our team. Keep it engaging and personal.
Showcase Your Technical Skills: Since this role requires strong technical skills, make sure to include specific examples of tools or methodologies you've used in past roles. We love seeing how you’ve applied your knowledge in real-world scenarios!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Global Payments Inc.
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've implemented ITIL-based strategies in your previous roles and how they improved service management practices.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged stakeholders in past projects. Highlight your communication strategies and how they led to positive outcomes, as this role heavily relies on collaboration.
✨Demonstrate Technical Proficiency
Since the role requires strong technical skills, be prepared to discuss specific tools and technologies you've used in ITSM. Bring up any relevant certifications or training that showcase your expertise.
✨Emphasise User Experience Improvements
Think about instances where your work has directly enhanced user experiences. Be ready to share metrics or feedback that illustrate the impact of your ITSM practices on both users and stakeholders.
