Senior Project Manager

Manages all aspects of large scale and complex projects or initiatives from initiation to delivery, ensuring projects are completed on time, with quality, and within budget. Designs, communicates, and implements an operational plan for completing a project, and monitors progress and performance against it. Identifies, resolves, or escalates issues to minimise delays.

Facilitates and manages the analysis of project requirements, identifies and understands the cost estimates, resources, and time required to complete the project(s), and ensures project goals and requirements are met within time, cost, and quality parameters. Acts as a liaison with other areas in the organisation to secure specialised resources and contributions for the project. Conducts project meetings and prepares regular reports to communicate the status of the project within and beyond the project team.

Works with stakeholders to identify and establish priorities, allocate tasks, and coordinate project staff to meet project targets and milestones, ensuring project delivery to the internal and/or external client's satisfaction.

Manages projects with a span of influence that typically require working within multiple business segments and/or across corporate shared service resources, such as Software Development, Information Security, IT Development, Customer Service, and/or Training. May manage projects, on an infrequent basis, requiring collaboration across the enterprise.

Works across internal functional areas and with external stakeholders, and may work across the enterprise and/or with third-party vendors to deliver a new product or solution. May interact with internal and/or external senior and executive leadership teams to provide status update reports and elevate issues needing senior or executive level attention.

Manages projects focusing on launching and enhancing industry-leading, customer-facing products. Manages project plans where portions of the solution exist or the required solution may not exist, necessitating complex modifications to meet business requirements.

Manages time, scope, and cost for the project based on identified requirements. Not only identifies issues but also anticipates those needing escalation; may elevate issues to senior or executive leadership but is competent to solve most issues. Collaborates, negotiates, and manages issues to resolution.

Conducts conflict management with all levels of internal and/or external stakeholders as requirements are identified, various issues arise, and scope changes are requested. May conduct multiple iterations of feasibility analysis and further communication, including negotiation, conflict resolution, and problem-solving with stakeholders due to varied and complex scope changes.

Gathers project sizing information from appropriate teams, ensuring all projects are properly estimated and timely billed; monitors and tracks to the budget; acts as a mentor to less experienced project managers regarding financial responsibilities. May oversee the creation and monitoring of budgets, challenging them as necessary; monitors billing performance against targets, deploying action plans to address negative variances.

Completes and reviews monthly reports for all assigned projects, providing feedback and recommendations regarding project budgets; identifies opportunities to increase project revenue through value-added services (e.g., consultancy, test support) and lower delivery costs to optimise project team productivity. May contribute to the annual budget forecasting process and manage and monitor the budget; supports the quarterly re-forecasting process.

Has the authority to make decisions outside established processes that impact project delivery; influences decisions of other project team members and mentors less experienced team members regarding decision-making activities. Collaborates with internal departments, such as Legal, Procurement, and Finance, as needed, to manage budgeting and contractual responsibilities and associated impacts; mentors less experienced project managers in working with other internal resources.

Mentors and may guide less experienced project managers in creating and managing project plans.

Minimum Qualifications:

• Bachelor's Degree or Relevant Experience
• Typically Minimum 6+ Years Relevant Experience

Preferred Qualifications:

• Master's Degree
• No designated field
• Project Management Professional (PMP) or equivalent

Desired Skills and Capabilities:

Skills / Knowledge - Having wide-ranging experience, uses professional concepts.